I stopped in from out-of-state without an appointment. - SREWOP4
I stopped in from out-of-state without an appointment. I had a worrisome car noise. The greeter efficiently escorted me to Andreh who asked pertinent questions and gave me a realistic picture of what to expect time-wise, the diagnostics charge and what the possibilities were if I did or didn't need parts and if I needed repairs or simply an adjustment. A technician went with me for a test drive, quickly identifying the noise and mentioned the possibilities. Keeping to the time-frame, they figured out the problem and had me ready to go in a few hours. Everyone was friendly, considerate and respectful. Andreh also counseled me to be aware that the noise could recur and, if so, to have it checked out by my local dealer. I appreciate how I was kept well-informed and that they treated this out-of-towner promptly so that I could safely travel 500 miles back to Arizona. I would definitely trust Sierra Honda to help me if I encounter a problem again when visiting California as I often do.
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