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I really really like the service at this dealership in... - Mariabrsn
I really really like the service at this dealership in Temecula .my Honda Civic had a problem and Took care of the problem Thank you so much
Top Reviewed Service Specialists At This Dealership
Service Drive Manager
The staff at this dealership all seem to be very friendly... - JCARD1995
The staff at this dealership all seem to be very friendly and they get the job done quickly. The staff is very attentive to all the customers.
I have always worked with Trinity Guzman for last seven... - dpnaik6
I have always worked with Trinity Guzman for last seven years. She is professional, knowledgeable and helpful. I am very lucky to find her to help me.
Thank you Trinity for all the help!
I stopped by for a recall service, Gabe and Ray (I... - jbaschshi
I stopped by for a recall service, Gabe and Ray (I believe these were their names) provided excellent service by providing a reasonable time for repair and pick up/drop off at my house while my vehicle was being serviced.
I was told that parts needed to be ordered for my AC... - DIANE.SILVA
I was told that parts needed to be ordered for my AC Repair. I called Guillermo in parts and he got right on it. Found the parts same day and Joshua set up the appointment day after. I got a really great deal on parts and repair, it was a great relief to get my van back so quickly. Thank you Josh and Guillermo, you are awesome. That’s why I buy my cars at Spreen they treat you right even after you buy the car.
A very pleasant experience, quick and knowledgeable... - GTCHIKO
A very pleasant experience, quick and knowledgeable service: I was really impressed by how Jose Rocha took care of the malfunction of the air conditioner in our CRV HONDA .
Customer Service / Rental Car Agent
They’re friendly and very helpful! I got the help I... - rose_e30
They’re friendly and very helpful! I got the help I needed and what I was looking for. The process was easy and straight forward.
Always reliable and very dependable and honestAwesome... - DONNAJUNIOR
Always reliable and very dependable and honest
Awesome job. I recommend them to a lot of people and my friends please bring back the donuts and coffee
1st Honda SV dealership’s service desk advisors ensure my... - A
1st Honda SV dealership’s service desk advisors ensure my repeat business. They recognise and greet me by name, some not only when I arrive but even when I call to schedule appointments. (This is why I miss some who have moved on - because they establish a work relationship with customers, they don’t act like they’re annoyed to have to help you like some other places.) In addition to friendly service advisors, there’s a mechanic who remembers to ask about my vehicle. Then there is that one parts advisor who always takes time to explain any parts order if I have questions. When the manager sets out to greet me too, well, that is what it’s all about for me. Other people may need fast and efficient service, progress reports while work is ongoing, available sales reps who aren’t overly aggressive. Guess what? Stop by and see for yourself if you’re in the area.
Chandika DeSilva was very helpful in helping with our... - jenia0807
Chandika DeSilva was very helpful in helping with our Honda purchase. He made us feel very comfortable and has a great sense of humor. I would highly recommend his services. You wont be disappointed.
I dont care what negative reviews anyone else wrote. I... - NAREG
I dont care what negative reviews anyone else wrote. I can definitely tell you from ALL my experiences at Goudy Honda service department.. BY FAR THE BEST HONDA DEALERSHIP FOR YOUR SERVICES AND REPAIRS... Especially thankful to Daniel, the best service advisor out there. I own a used car dealership, and ALL my Honda's go to Goudy Honda for service. The best place with Excellent Prices..
Dealer staff resolved warranty issue with Honda of America - Earl the Hondaholic
The engine of our 2012 CRV with 81000 mi developed a intermittent noise on cold start-ups. This is a problem on a few Honda models using the same engine. The warranty was extended to 120000 on 2011 and some older Honda's with the same defective engine part but not on the 2012's.
Because the noise only happened during the first start up on cold days after it was parked all night, several evening drop offs were required before a Honda Tech could observe the symptom in the morning. During that time I was being helped by E. Mendoza a service consultant at the dealer. That consultant understood the difficulty of diagnosing the problem and was committed to identifying it and getting it fixed. Good Job, Thank You! I understood that Honda of America was contacted about my vehicle and the problem who then authorized the Dealer to replace the defective part. My understanding was that Honda of America would most likely pay the dealer for the repair. The vehicle was finished on a Saturday when Honda of America office was closed, so we charged the repair and took the vehicle home to use over the weekend. Both the Dealers people and us thought that was not a problem and the payment we made could be reimbursed after Monday when Honda of America gave final approval and reimbursed the dealer.
I was called by a representative of Honda of America in Torrance, CA. the following Monday. and was told that Honda of America would not cover the repair costs. Thus I would not be reimbursed the $610 charge. Obviously I was very confused and disturbed by this Honda of America position.
A few days later I met with B. Lewey of DCH Honda of Oxnard and discussed my problem. He also was very understanding and supportive of my position. He had been involved with the authorization from Honda of America before the repair was made and he committed to looking into the matter. The next day he phoned me with the good news that Honda was going to cover the repair and I would get reimbursed. Another Good Job and Thank you to Honda of Oxnard employees.
I greatly appreciate this level of service and support from Honda of Oxnard employees. I surely will return to this dealership for my next vehicle purchase and I also recommend them to anyone else.
Five previous Honda purchases, with plans to return!
Sales & Leasing Consultant
Were grateful for the service we got from Gilbert Jordan.... - Kimberlyb.
Were grateful for the service we got from Gilbert Jordan. Very helpful guy because of him we got the opportunity to get a new car
I have purchased two cars now from Sierra Honda. Always... - Juliannap07
I have purchased two cars now from Sierra Honda. Always having a fabulous experience that is full of professionalism. Very happy to have been able to purchase my first vehicle from them and I will continue do so.
Angelo Pinnillos offered excellent service. The process... - Rac528
Angelo Pinnillos offered excellent service. The process was very easy and accommodating for me. The service was very friendly and I always enjoy my visit at Capitol Honda. I really appreciated the complimentary car wash as well.
Excellent service! Tony told me the results of the... - Josephine
Excellent service! Tony told me the results of the check-up in detail. He also showed me what other work the car needs to have good maintenance.
The gentleman that wrote me up for service was... - Felipe Gomez
The gentleman that wrote me up for service was informative and well mannered. I asked how long has he been with Honda. He said just over a year. I’ve been going here for 20 years and it’s good to see young people starting their careers at Honda with a history of experienced personnel to encourage them along.,Keep if the good work Tipton!
I have consistently had great experiences at Honda of... - maliasmith313
I have consistently had great experiences at Honda of Pasadena and this was no different! Nicholas was very communicative, polite, and caring - I felt very well taken care of. The fact that I was able to get a new set of tires on Christmas Eve with ~16 hours notice is astonishing - they've certainly earned my committed business!
I had the skin of my passenger seat replaced and Emmanuel... - terry m
I had the skin of my passenger seat replaced and Emmanuel and his staff did such an excellent job. To top it off they detailed the interior and exterior. It smells like brand new. My oil was changed and tires rotated. It was been such a pleasure working with them on my problem. They loaned me a car to use. I can't thank them enough. Terry M
Good on-time service. Helped me to figure out an issue I... - susiq2007
Good on-time service. Helped me to figure out an issue I could not figure out in the handbook. Thank you. I will return again
I’m very satisfied with the service I received. Dave was... - arilaree
I’m very satisfied with the service I received. Dave was extremely helpful and very detailed with explaining what services I needed and the amount of time it would take. The service was also faster than expected. I will definitely be returning for my next service!
In the past few months I have taken my 2017 Honda CRV for... - Unaduena
In the past few months I have taken my 2017 Honda CRV for service and minor repairs. Rosalie Tran has been my Service Advisor. She has provided me with excellent service, keeping me informed of each step of service until service is complete. She is committed to her work and I am very satisfied with the customer service with which she provides me.
I have been servicing my Lexus cars here for years and am... - pahowie
I have been servicing my Lexus cars here for years and am always satisfied with the great service. Of all the service reps, Brian Jones is the best.He is caring, conscientious and knowledgable .I certainly appreciate the service he always gives me..
Joe Piazza took care of me from beginning to end. THE... - Dwyer.Beesley
Joe Piazza took care of me from beginning to end. THE easiest car transaction I have ever had. I love my Accord Sport! I believe it’s the best value car in the marketplace! Fun to drive. I would rather drive it and than my two S class Mercedes! The Service department continues to impress me.
No appointment needed, saw service manager right away,... - papa pete
No appointment needed, saw service manager right away, they got my car in, oil changed, and cabin air filter changed very quickly, and did the normal inspection of my Odyssey... around an hour. It was great. All my dealing with these folks has been a good experience. Thanks YC Honda. :=)
The people who work at this dealer are so friendly and... - soccermomplunge
The people who work at this dealer are so friendly and attentive. I still can call my salesperson with questions. Everyone is very helpful. I love my Honda. This is my third one!
On Friday 4-23-2021 @ 7am called and spoke to a service... - cstroms
On Friday 4-23-2021 @ 7am called and spoke to a service advisor about my not working my drivers power window on 2007 Accord. He stated they would need to look to see which part needed replacing and cost could be $475. Then made a 8am appt. At 10am he stated the part was unavailable anywhere except Tennessee and it would be Fedexed overnighted to DCH service dept. which is open Saturdays. He further stated that the repair would not take place until Monday 4-26-2021. Monday he called and stated the part was had NOT arrived? That it would be in Tuesday morning the 27th. Tuesday at 1:30pm he called and stated the part had just arrived. The installation was completed by 3pm.
If all of that was not bad enough, the cost ended up being double from initial conversation.
This experience was very troublesome all around!
Customer service second to none! I bought a 2016 Honda... - Customer
Customer service second to none! I bought a 2016 Honda Pilot Elite from Honda North, that was a great decision. I only have our car service at Honda North. The best mechanics and service writers. Always listen to the owner’s concerns. Keep our car in top working order!
Spreen Honda Corona
Spreen Honda Loma Linda
Honda of Downtown Los Angeles