265 California Lexus Service Centers

My service experience was exceptional. - Patricia

My service experience was exceptional. They were timely with completing the work. My advisor Lili was professional

I just wanted to take a moment to sincerely thank the - Maikeruc

I just wanted to take a moment to sincerely thank the service consultant Beau Ly for the exceptional service he provided in helping diagnose the issue with my car. Even though the issue with the car is still unresolved, Beau’s absolute professionalism, friendliness, relentless efforts, and dedication to understanding and diagnosing the problem went above and beyond my expectations. Having been a loyal customer of Longo Lexus for many years, I can confidently say that Beau is the best representative I’ve ever had the pleasure of working with. His commitment to truly helping customers is something rare and greatly appreciated. My most sincere Thank You again to Beau Ly for his outstanding support. He certainly made my experience with Longo so smooth and stress-free, and it truly means a lot. Beau is absolutely THE BEST!!! P.S. currently the problem with my 2024 RX350h AWD is still unresolved. The problem is intermittent and unpredictable, making it challenging to replicate since it happens irregularly and without warning. I really do hope Longo Lexus can help me in resolving/fixing the problem with my new vehicle

Dustin in the service department provided excellent - Eloise

Dustin in the service department provided excellent customer service and all went smoothly and thanks to the it support.

This dealer makes taking care of your car so easy and - Julie A D-G

This dealer makes taking care of your car so easy and painless! They provided me with a video of the inspection and screenshots of the data. I was able to view the inspection report and the tabulation of the critical and recommended repairs in a nice interface on my phone. The interface also allowed me to pick the repairs that I wanted and deny others that I didn't feel was too critical. I even signed the confirmation from my phone! The service advisor, Joey, was so nice and very helpful.

Toyota Carlsbad Collision Center went above and beyond - thatonewhitecamry

Toyota Carlsbad Collision Center went above and beyond for my repairs and repaint. Their staff were always courteous, excellent at managing expectations, and most importantly to me: transparent. Robert talked me through all of my available options for my car's paint issues, and was upfront about which options might be best for me--even if that best option financially might be to not get some services done. This earned my trust with him and the collision center, and was why I chose them for my repairs in the end. Repairs happened quickly, and I was always informed along the way. My car came back newer looking than when I first bought it used, and I was surprised to find they'd cleaned my interior too. I'll definitely work with them again if my Toyota needs more services!

Everything went well at my cars last service. - Stan.ornstein

Everything went well at my cars last service. I am pleased with the service I receive from Bill.

Great Service. - MrLobo

Great Service. Great Repair. Looks like it Never was Damaged. Keep up the Great Work.

I bought a 2006 Pontiac Solstice at this dealership. I... - qdbtsjmmp

I bought a 2006 Pontiac Solstice at this dealership. I have had problems with the car with noise in the wheels, the cd player stopped working, the cup holder broke, the top was defective. I took the car in for the noise in the wheels three times and I actually got in an accident and GM has decided it was not their fault. I did not hit anything my car just lost control. I took in the car for the top like 3 times also. First they added a pad then they replaced the whole top then the hinges were malfunctioning. Today 2 years after my car 5 months after the accident the top is still leaking when it rains. The pinion is leaking also. I'm like I want a new car! I bought this car here at this dealer! They said we can give you GM's 800 number. I took it to GM. I tried to get a lawyer to fight this for me but since I have to bodily injury they don't see it worth their time. I'm left with GM the dealer and my insurance. I hope people learn from this. DONT BUY GM(AMERICAN) BUY FOREIGN!!!!