262 California Lexus Service Centers

I got nice new Lexus UX2024 250h with a pretty good - nonik128

I got nice new Lexus UX2024 250h with a pretty good price. Managers were nice and helpful.

Awesome service for my brake noise appointment. - CB

Awesome service for my brake noise appointment. I plan to for same service representative from now on!!!!!

Excellent service. - louyasutome

Excellent service. Facility is always clean. Employees are very service oriented. Follow up is good.

The only negative thing I have to say about it is when I - donacolo1

The only negative thing I have to say about it is when I dropped my car off, and I was getting a free loaner, Emily said I would have to wait less than 10 minutes for them to pull the rental car up (I had already filled out all the paperwork online).. Apparently she forgot me because 45 minutes later I went up to the desk to ask where my car was. At that point, she went and got it for me. I have, however, had great experiences in the past. She was very apologetic and nice to me though.

The service team is very friendly and professional. - nazihchibbani

The service team is very friendly and professional. They are also very knowledgeable. and they follow up on questions.

I've been a customer for 19year. - HONEYJACKD6

I've been a customer for 19year. My service advisor Tony, is very professional a d patient with me. I've had to have a few services done on my car in the last month or so. He gets it done. Thank you

On time. - Susan

On time. However they did not completely explore a problem that I’m having and therefore it was not fixed

Incredibly knowledgeable, amazing customer service and - adina.e.myers

Incredibly knowledgeable, amazing customer service and swift and caring service with ease of making service appointments.

Tustin Lexus is top notch. - jenn.adame

Tustin Lexus is top notch. I bought my ES in 2022 and have been returning for service since. Their service department is stellar. My agent, Derek K., is exceptionally knowledgeable about Lexus. He’s super efficient and responsive. We’ll be loyal to Tustin Lexus, they take care of my car and it’s taken care of itself. A car owners dream!

My technician, Marco, was very thorough, found the - lynneavp

My technician, Marco, was very thorough, found the problem and fixed it quickly, taking time to explain everything to me. Very reasonable charge, too. I'll definitely use these guys again!

I was very pleased with the service I received on my - Johnny

I was very pleased with the service I received on my truck. The technician Jose was very professional and did a great job. I will use this company again for sure.

Excellent services. - quangdinh.nguyen64

Excellent services. My vehicle’s issue regarding to tire pressure light on dash is solved.

The dealer did what he promised. - Siva

The dealer did what he promised. The dealer was in touch though out the service.

Excellent , friendly , fast service! - MoniqueL

Excellent , friendly , fast service! I appreciate that Dung called me upon arrival and called me when he finished.

Excellent service, simple scheduling professional - Seabat1624

Excellent service, simple scheduling professional technician, convenient option better than surrendering your vehicle to a dealership for a day or more!!!!

I go to this dealer for service because of Eddy... - JSellner

I go to this dealer for service because of Eddy Chavarria. He is honest, reachable, and cares about his customers. If Eddy says I need a part or a service, then I know I need that part or service. He is just wonderful to deal with.

I Have A Very BIG Complaint About This LEXUS Dealership! - Lexusbefriends

I Have A Very BIG Complaint About This LEXUS Dealership! My Service Experience Was So Perfect. Thats My Complaint Because I Have ZERO, Nothing To Complain About :) I Want To Thank Rick Torres, Service Director and His Fantastic Service Team For Handling My Concerns & Requests. Thank You For The Excellent Service Experience!!

Fair price and great service! - francesca.metaxas

Fair price and great service! I highly recommend people who wants a dream car like me.

Our sales representative Eric was very attentive, - Ozzy

Our sales representative Eric was very attentive, informative and knowledgeable. He helped to make this car purchase a seamless experience. Other staff we dealt with during this sale were very professional and friendly.

Enrique Carvajal has helped me get into 2 Lexus vehicles.... - reesaspieces73

Enrique Carvajal has helped me get into 2 Lexus vehicles. My first one was a 2019 ES 300h which I loved. Enrique was there to help me anytime I had a car emergency. Unfortunately after only 7 months of driving the car, I found it with a tree crashed onto it. It totaled the vehicle. In a state of panic I called Enrique asking if he could get me into another Lexus. He had always been so helpful and generous that I knew I wanted to work with him again. At first I couldn’t get into a car I wanted for the price I wanted but he kept working with me until I found the perfect car for an amazing price. I now have a beautiful black UX 250h. I know I can always count on Enrique with my car and I definitely advice going into Lexus and requesting his name.

My Service Consultant, Dustin K, is always so pleasant - bellbus

My Service Consultant, Dustin K, is always so pleasant and helpful. I was able to pick up a loaner and do what I had to do and pick up my car when it was ready. Historically, I do not use the dealership for maintenance but Motor City Lexus has won me over.

Tim was patient and took the time to look for the most - stevefx1

Tim was patient and took the time to look for the most appropriate car that fit out budget

Wonderful service and follow through. - goll_tim

Wonderful service and follow through. We have had great service since we started using Putnam Lexus over 10 years ago. Highly recommend them.

Christian Rivera is an outstanding service rep for Lexus - shajabour

Christian Rivera is an outstanding service rep for Lexus . Professional, courteous and knowledgeable. Great communication

As a single woman I’m usually super apprehensive about - cruzcg1

As a single woman I’m usually super apprehensive about going into a service shop to get work done, but the entire team at Fresno Lexus made me feel incredibly comfortable and provided a stress free experience. Dimetri was very informative and explained everything I needed every step of the way. He was genuinely so kind and caring, so even though my car breaking down in unknown area could’ve been a horrible experience, he turned it all around and made my experience positive and helpful. They have a great team in Fresno and I’m so appreciative that of all places I broke down, they are the ones that helped me. Thank you Fresno Lexus and huge thanks to Dimetri for such excellent customer service!

They are friendly dealing with customers and good - Christinefu2

They are friendly dealing with customers and good service and nice waiting room with hot coffee or tea.

On short notice about Noon on Tuesday, July 1st I called - BobSelman

On short notice about Noon on Tuesday, July 1st I called Lexus of Pleasanton to set an appointment for service for my '23 RX350 SUV. I was asked if 2:30 PM the same day was OK? "Sure"! I then brought the vehicle in for service. Two hours later the vehicle had been serviced as requested & I rec'd 2 videos of the work done & a very complete overview presented to me by Service Rep Nick Wilson despite a very full dealership with vehicles lined up "...out the door..." Thanks to a terrific team for keeping me & my "RX" on the road. Bob Selman .... Owner of all 5 Generations of the RX !

Great service , good communication during the service. - Pamelitacarter

Great service , good communication during the service. Received the car when requested. No complaints whatsoever.

The service rep was wonderful. - devineg23

The service rep was wonderful. I appreciated her attention. However I was told by someone else when I scheduled my appointment that could have a loaner and I filled out the paperwork on line. But when I arrived there wasn’t one available.