10 Connecticut Volvo Dealers

The WORST experience I have ever had in all of my years. - Ginger

The WORST experience I have ever had in all of my years. Clearly they are taking advantage of the current supply situation and have no interest in the customer experience. We have purchased from them in the past but will never go back.

Great sales department very help and attentive, Service - jamessharp

Great sales department very help and attentive, Service is a disaster, owning two new Volvos, a 21 XC 40 Recharge and 22 XC 60 Recharge and not have any real issues, just regular scheduled maintenance. Service will never provide next day appointments, typically takes two weeks and is at the dealer service department’s convenience. Why valet service was promised as a loyality customer, it never happens. Before you buy ask how quickly your car can be fixed for even regular factory required maintenance, very painful.

They are very professional, respectful & reliable. - Rosepk

They are very professional, respectful & reliable. I appreciate the loaner cars when needed and the courteous rides from the train station. I can’t talk on the phone from work but we text to communicate

I felt welcomed and part of the Gengras Family at my... - Matthewprincipe

I felt welcomed and part of the Gengras Family at my first appointment. I am happy with my purchase of a Subaru Crosstrek.

Honest and pleasure to deal My car was used a trade in... - gilbertestimating

Honest and pleasure to deal My car was used a trade in and they were fair in price.

Lease - Jj210

They were great ! I would highly recommend this dealership to anyone. So welcoming and willing to help with everything. Big smitty was wonderful and I am so happy I decided to lease my car with them.

CJ was very patient with us and answered all our... - Rosey

CJ was very patient with us and answered all our question. Made handling our lease return easy. Was clear and honest about everything. No surprises. Keilany explained everything to us about how the car worked. Followed up with me the next day to see if I had any questions..

Service - Sharon Ed 22

We drive all the way from Brookfield to Litchfield to have our Volvo serviced. We love and trust Steve Norton. He always takes care of our problems. He always manages to fit us in somehow, even when it appears that he's full of cars to be repaired already. Ed in parts is helpful,too. Wouldn't go anywhere else. The Baldwins

This is my 5th Volvo wagon and I do love the car so at - CTvolvoGuy

This is my 5th Volvo wagon and I do love the car so at least there is that. They are good but you gotta stay on top of them. I went in to buy a certified car and they told me all the great things about certification but in reality they never really checked anything at least I have the strong power of the manufacturer warranty for whatever they skipped. They tell you the tires and brakes are all within spec. Two days after owning the car the low tire light comes on and 3 consecutive days I need to add air. Also notice the wheel shimmy whenever coming down from speed on a highway ramp. Two weeks after purchasing the car I had to leave the car with them for a week to replace the tires, brakes and rotors. They were nice enough to only make me wait two hours before they sent me home in a loaner vehicle. I had spoke with the service manager and asked if the tires and brakes were in stock turned out they weren't. I am still waiting for keys to the roof rack and they did supply me with a second key after I noticed on the certified paperwork that every car should have two keys. One more funny story, while they had my car for a week and were replacing the tires and brakes I did. ask them to install some mud flaps which I confirmed were $175 and talked to them about doing since they had all the wheels off anyway for the tires and brakes. They did still feel it necessary to charge me 1.5 hours to install the mud flaps which came out to $341...