Great Used Purchase Experience - rsmitty69
Our purchase was back in mid-May, but I purposely held off in case there was any follow up that was needed and all I can say is it was a great experience. My salesperson was Justin and he was engaged in all I was discussing, helping me where it was needed, or explaining carefully when I was either asking a bit too much or getting lost in what I was saying (yes, it happened). We bought a used T&C and there were a couple things that did need some follow up and the availability of a set of an item put Justin in a bit of a bind - which I understood - but Justin saw it all the way through and got it taken care of. So far, almost a month-and-a-half later, we are still very happy. Thank you!
Top Reviewed Specialists At This Dealership
Excellent buying experience provided by Dan White! - Teague
I have always found that buying a car is a rather stressful experience. There are so many factors that you have to take into account when you are making one of the larger purchases of your life, and considering how expensive these vehicles are getting that is no understatement! So naturally I go into these type of situations in somewhat of a defensive manner. I fully prepare for the interaction, over research, and then research a little more, and I found what I was looking for at Brandywine......Luckily enough for me, I was set up with Dan. I truthfully do not believe he could have been more understanding and helpful throughout the entire process. Aside from his overall responsive attitude and knowledgeable background on the van I was looking into, he just worked...hard. Every question, every inquiry he followed through on. I even initially left the dealership because what they had in stock didn't quite match up with what my wife had hoped for. That did not deter Dan, I did not cease to be a customer when I walked out the door, he continued to search the area and after a considerable amount of dedication, he found what it was that I was looking for and had it ready for me a day later. Long story short, I bought the Pacifica I wanted, for the price I wanted it at. Dan White at Brandywine Chrysler Jeep Dodge Ram made that happen.
Recall visit with Service Department - MPRoberts
The entire Service team was professional and kept me informed of the progress of my van. It was a recall with Cruise Control, which they fixed.
Great Sales Staff the never changes - Alan Warren
I've been buying cars and trucks from Holden Dodge since 1993 . I've always gotten a good deal with no pressure from the sales people. One thing that really impresses me is that the sales staff rarely changes. I've been dealing with the same sales person and sales manager since the first day I walked into their dealership in 1993. If they don't have the color or model you want. They will find it for you. They went all the way to Long Island NY to find me what I wanted for my last purchase.
Do NOT do business with this dealership - Mike B
I would not advise anyone to do business with this dealership. The day after purchasing a new 2018 vehicle, we noticed an issue that turned out to be extensive undercarriage damage that was undetectable unless we climbed underneath the vehicle prior to purchase. The dealership insisted that we must have hit something, conveniently disregarding the fact that we first noticed an issue on the vehicle's first trip. The dealer has refused to assist in any way, other than to offer a very expensive repair estimate. The treatment that we received from the sales staff and service staff was disgraceful. DO NOT conduct business with this dealership. Only reason they get 1 star is because 0 was not an option.
Great service - Bsimpson
Chris was a great help even when I was away for work. He made the day I came in to pick up my new truck he had everything ready!
Shady and Crooked Scam Artists - Ivan
I've purchased 5 brand new cars in my lifetime. This was the worst finance department ever. They tried to renig on the price they offered for my trade, they tried and did pad extra money wherever they could. Go anywhere but here to purchase a car!
Brandywine Chrysler Jeep Dodge RAM