7 Florida Mercury Dealers

Excellent people to deal with in all areas Mobile team - JAM1952

Excellent people to deal with in all areas Mobile team great job and very personably

I received a good deal on the used car that I purchased - 305delvallep

I received a good deal on the used car that I purchased from Doral Lincoln. As a result of the positive experience, I also selected their service department to fix the car when it needed an expensive repair. They dealt with the extended warranty company and fixed it completely.

Bought a vehicle for wife for mother's day. - jgjg33

Bought a vehicle for wife for mother's day. They delivered. Delivery drivers left immediately. I drove the vehicle. Heard grinding. Took to my mechanic the very next day. I thought it was something minor like a wheel bearing. I was going to handle it. The carrier bearing in the differential was grinding horribly. I communicated all this with the salesman. Called several times spoke to several managers. They were all going to get back to me. No return calls after I spoke to them several times. Ask him to please return my call that day. Literally they are 4 hours away from me. Mechanic said it was not safe to drive back to Panama city. Took videos of the teardow, take pictures of all the damaged parts, sent them directly to them. I've been very patient. I gave them 2 weeks. They don't even have the decency to call you back. I'd feel better if they just told me to go fly a kite. I wouldn't buy a car from them if they had the last one on earth. If I could rate them a zero I would. Beware all potential customers do not buy a car from these people. Save yourself the trouble.

Great service. - apuglisi340

Great service. Dave was a pleasure to work with. Very helpful and knowledgeable about our new car!

Great job, will recommend to anyone. - Triplejjj1

Great job, will recommend to anyone. Ask for Kelwing Natalie. He will get the job done

Today I drove 3. - frankj02459

Today I drove 3.5 hours (from Ocala to Sebring) to potentially purchase a used 2023 Ford E-Transit from this dealership in Sebring. The listing on their website was FG61927A. I called prior to leaving Ocala to make sure that the vehicle was available and was told that it was on the lot and abvailable for a test drive. I again asked if it was viewable today and was told "yes" by Amber B. their internet sales specialist. I arrived and met with Francklyn who is a salesman at the Chevrolet dealership. He checked on the vehicle and found that it was being driven by someone. He wasn't sure if it was that dealership, another Alan Jay deaslership or a potential customer. He apologized and told me that he would call me when the E-Transit returned to the lot. He never called me back! I am starting to wonder if the vehicle had been previously sold and not removed from Alan Jay's website and Auto Trader. I also thought that maybe the vehicle was more of a "bait and switch" and was not actually for sale. The price listed (and confirmed with Amver) was $27,995.00 - a deal almost too good to be true! With the return trip I spent 7 hours travelling back and forth. I am quite upset with this dealership's trading practices. I think that once they realized that the vehicle was in fact not available for sale they made up the story about it's whereabouts. Pretty crappy way to conduct business - or should I say a shady way to conduct business.