127 Florida Subaru Service Centers

People tell me not to have my service done at the - treepac61

People tell me not to have my service done at the dealership because it will cost you more. I wouldn’t go anywhere but Subaru of Fort Myers. They are kind, consistent, professional and I know I’m getting work done by people who really know Subarus. In addition, I think their customer service is excellent. Let me tell you about my experience today with Jason. I went in to drop off my car to have a tire repaired or replaced. I wasn’t sure which but I got a flat tire the night before. I went online and booked my appointment easily. I got there and Jason said he thought it would need to be repaired but said he’d have someone look at it and if it needed to be replaced he’d let me know the price before they did the work (which is their standard practice). Here’s the part I wasn’t thrilled with…40 minutes later I hadn’t heard anything so I asked Jason and he immediately to check on it. He said my car was next up and he would let me know as soon as he had more information. He could see that I was not pleased…usually I’m in and out within 60-90 minutes, but I had brought my laptop and I was getting plenty of work done. But I had a work call coming up (that I thought id be able to take from home but that wasn’t looking likely). Jason can over a little later to tell me that in fact I did need a new tire. He told me the price and then immediately said that he would only charge me 1/2 of that for the inconvenience they caused. I appreciated the gesture but on top of that he offered me a space where I could take my call from a cubicle in a small. office so that I didn’t have to do it from the service waiting area. To me, that’s stellar customer service. Apparently two technicians went home sick but Jason did not lead with that as any kind of excuse. This is why I will continue to have my cars serviced where I buy them…Subaru of Fort Myers.

I had a very pleasant experience with rechard Forde . - Mel

I had a very pleasant experience with rechard Forde . Very professional with explaining the repair process.vehicle came out looking amazing!

AutoNation Collision was a very positive experience. - Ranzenbach

AutoNation Collision was a very positive experience. From the beginning Jennifer and Gene were incredibly helpful and professional. This was my first experience with damage to my car, and I really appreciate how patient they were with me. Also, my car looks wonderful. Thanks for a great experience. Karen Ranzenbach

Sean was exceptional. - Doc

Sean was exceptional. Polite, knowledgeable and on time. I will call for him in the future!

Awesome, fast and reliable service! - WilsonOmarMD

Awesome, fast and reliable service! The guy that came was very knowleadgeable and was very professional.

I had a very good experience with this service - paulnjulie7491

I had a very good experience with this service department. I dealt with with Marcus and he made me feel confident I was being treated fairly. In fact, we contacted another dealership who provided nothing to make me feel comfortable bringing my car to them. I do recommend this dealership

Great service from the staff My only concern was they - Sacmeram

Great service from the staff My only concern was they had to get a part from another dealer They made it good by giving me a loaner Car was ready before the promised time

Got service there recently and was thoroughly impressed - Theworkingman

Got service there recently and was thoroughly impressed by their team and how polite they were. Didn't have to wait long either and their manager Tony gave me a discount on my oil change.

I was warmly greeted by Chris Fischer great guy! - sh0906

I was warmly greeted by Chris Fischer great guy! Chris escorted me to the lounge since this was my first time at the dealership and the lounge was clean with water and snacks. Thanks Chris!

Service is always on time and techs are always courteous - jabowers57

Service is always on time and techs are always courteous and helpful. Enjoy the waiting are.

Sandy has been wonderful. - Psychodoc45

Sandy has been wonderful. The repair work was done well. I will go there again if I need work done in the future.

The team at the dealership were excellent. - hot8cool

The team at the dealership were excellent. We had or maintenance done and it was great. We had an issue with a rodent chewing the washer hose on my vehicle and the dealership was so helpful fitting us in.

I had a flat tire with a hurricane approaching. - Lb

I had a flat tire with a hurricane approaching. Businesses were closing early or already closed. Subaru stayed open until my tire got fixed. Above and beyond expectation…. Professional and friendly. Highly recommended!!!

Service appt. - kphchance

Service appt. was prompt, on time, thorough. Rosa was polite, helpful, explained and answered clearly our questions. A desk / table was available for us to work at, so we didn't have to sit in front of, and be annoyed by, the big screen idiot box. Thank you for the excellent service.

Excellent service when getting my oil changed! - Griff29

Excellent service when getting my oil changed! Quick & easy with no appointment. Thank you, Star!

Great service and sales. - steve

Great service and sales. Will go back for next purchase. Very nice facility, nice lounge with coffee and snacks

They explained what they were going to do, then sent me, - iamchurchladytoo

They explained what they were going to do, then sent me, thru my phone; a video of the doing it. Also if the felt I needed to do some maintenance they showed me the problem...which was moot because I am not familiar with mechanics. I liked the gesture though. Just the costs were more than I believe I could have gotten from a garage. I don't want the hassle of looking for one though. I did get it done. My main complaint is that they did try to sell some products that I did not need.

I’m very grateful to the workers at this dealership, they - KARENYVONNE86

I’m very grateful to the workers at this dealership, they were very professional, attentive and helpful.

I was told online 800 down I get there about a hour in it - Sumeryoungs0

I was told online 800 down I get there about a hour in it changes to 1400 down then 2 hrs in they take my check stubs from me to make copies and when the salesman returns he tells me the owner said I can put 2000 down so if I want the car I need to come up with more money...by now I have already paid for the insurance and the tax tag and title and just about to pay the down payment...the worst thing of all I paid uber 70 dollars to get there and I had to pay another 124 to get home after being there for 4 hours and not getting a car. I am so disappointed and now I have to wait another 2 weeks to try some where else cause of all the money spent on uber's.

We bought 2 subarus from Anderson Subaru. - marcishemaria24

We bought 2 subarus from Anderson Subaru. Sales staff Incredible and Service Department excellent care

Rating because of customer service. Upon returning to... - sallyshamby

Rating because of customer service. Upon returning to body shop because of loud scraping at my bumper area, All it would've taken would've been "sorry, we forgot to tighten up the plastic shield." Instead he insinuated I must have hit something on the way home. Wouldn't go back if future needs of body work.

excellent friendly service, completed ahead of... - grandma

excellent friendly service, completed ahead of schedule kept me informed at every step of repair and excellent quality of work on the repairs done to my highlander