16 Georgia Genesis Dealers

I had a great experience at Hyundai Cumming showroom. - Harish

I had a great experience at Hyundai Cumming showroom. John was there for me in every step of the way. He was quick to address all my concerns. Happy with my new ride!

To me, Genisis is considered more of a luxury car and - mgay32

To me, Genisis is considered more of a luxury car and when buying a luxury vehicle you expect a certain level for f service……… well, you don’t get that at Genesis of Savannah. I’m not sure whether it’s because they are short staffed or because their primary location is under construction and they are in a temporary location. But when you take your car in for service, no one meets you, you go in and wait in line and eventually you talk to the service rep. The service rep is VERY kind and you can tell they are embarrassed and doing the best they can with the limited staff and accommodations they have. But, there is no one to drop you off somewhere else, there are no loaner vehicles so you either sit and wait for “gif knows how long” or you find your own ride. Then, when you get your car back……….I’m used to a dealership bringing it back to you cleaner than when you left it. This does not happen……. No run thru a car wash and no quick vac of the front floorboards where they worked. The only way you can tell they’ve been in your car is the bill/paperwork you are handed when you get your back. I miss the good ole days when customer service existed.

RAM 1500 Truck, called to get my truck serviced as the... - forensic59

RAM 1500 Truck, called to get my truck serviced as the cruise control went out today and the warranty is about to expire. Was told they couldn't get me in for over 2 weeks, I said my warranty will expire in that time frame and they said I'd then have to pay for the service, they suggested I just call around to other dealership to get the truck in there. Really? I said that was NOT acceptable they next (Amanda) suggested I drop it off, I asked if I could get a loaner and she said no! I called Walker Jones and they were informative, made me an appointment for service and will have a loaner vehicle available. I will not be buying another truck from RAM in Brunswick as they couldn't care about servicing your vehicle afterwards. And the service manager couldn't be bothered to call me back as well.

September 2021. Tried to buy a GV70, Prestige AWD - a... - htsmd

September 2021. Tried to buy a GV70, Prestige AWD - a $65,000 car. Dealer sales manager wants to "add on" to the MSRP because of "Demand". IMO, no reputable luxury auto dealer would ever add on to the msrp of a car just because they are in short supply. This will come back to Genesis - and I will NEVER DO BUSINESS with a dealer who soaks his customers just because he can.

Good luck trying to get any communication at all from... - MLowe05

Good luck trying to get any communication at all from this dealership, which is an embarrassment to the brand Hyundai is working so hard to build. After trying for a week to get ahold of the single Genesis rep at the dealership, leaving messages, waiting on hold (just to be hung up on), I am fed up. They don’t know the meaning of customer service. I’ll be going somewhere that will value me as a customer and if you’re reading this, I suggest you do the same.

Service Department is great!My Service Agent Carmen is... - debduford

Service Department is great! My Service Agent Carmen is the greatest. I will not deal with anyone else. Been bringing my Genesis there for 6 years now.