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Exceptional service. Professional. Efficient.... - mincyv
Exceptional service. Professional. Efficient. Comfortable, clean, modern, hospitable waiting room/lobby area. Welcoming. Great location. Friendly staff. Great, great, great, great, great, great, great work.
Top Reviewed Service Specialists At This Dealership
Mazda Master Certified Service Consultant
I’ve been a customer for almost two years And so far so... - mjduviella
I’ve been a customer for almost two years And so far so good with everyone I’ve came across. They try to work with me the best they can to accommodate my crazy work schedule. That being said I like the team. They are very respectful and communicate what to except from the service very well. I miss Nick he was always nice and helpful .
Senior Service Advsior
It was well worth the wait to get approved for this new... - RAYKISOUNDS
It was well worth the wait to get approved for this new vehicle at purchase and the service i received was cheaper than jiffy lube while also offering more
Great Service - bboucher790
Recently took my Mazda 3 in for a bunch of repairs that were covered under the extended warranty that I purchased for my used car. Even though there were numerous issues that came up throughout the process (not to the fault of this dealer), Brandy was with me every step of the way making sure I left satisfied. Brandy is highly recommended if you're looking for good communication and someone that is on your side. Highly recommended.
Vehicle Care Advisor
Rich is always professional and direct. He is not pushy... - Geotex
Rich is always professional and direct. He is not pushy about recommendations. He goes out of his way to make sure I am comfortable while waiting. I highly recommend this place
We had a great experience. Jonathan was very... - MartieM
We had a great experience. Jonathan was very knowledgeable about the Mazda models we test drove. He made the buying process easy. I recommend this dealership!
Better than service in Columbia, SC - D
Kevin was so kind and seemed genuine. Before my appointment, I kept having to reschedule my appointments. He offered to let me use his car if I needed it. People are not kind anymore. That was the nicest thing anyone has said or offered to do in quite some time. He also gave me a discount. I was very grateful for. He is willing to help in anyway possible. He made my experience with Mazda EXCELLENT! Thank you Kevin. God bless you!
Hi I have had a great experience with the service... - nmwsutton
Hi I have had a great experience with the service department. Once I was told by another dealer I needed a battery but that dealer did no have a battery , so I went to prince and I did not need a battery , the ends just needed tighting up. They were very busy on a friday just before closing but they did not rush me. It was very nice so I called today for a oil change. They were again able to work me in and took their time to check everything. They drove me back to work and the price was lower than quoted. The driver was very friendly, (sorry I didn't get his name). The service man on the phone and in person was very friendly and helpful. The only thing, It was raining when I picked up my car and it was not pulled up under the sally port for me. I will recommend this place and I will be back again. Thanks Nancy
Thanks to Willie Northover and Tim Mikulski for going... - Josh Farr
Thanks to Willie Northover and Tim Mikulski for going above and beyond to demonstrate excellence in customer service. My wife says Thanks for helping her out the other day with a problem that took over 3 hours to solve! Y’all are the best!
A wonderful experience buying my car my salesman Aaron... - bettyeprice51
A wonderful experience buying my car my salesman Aaron was patient and helpful in answering all my questions and making sure I I knew how operate my automobile.
Purchase - Buster
My relatives and friends have bought from Ester and Claude and we have never been disappointed ,
We always go to them first for our car needs.
0 * Service - Edwards from Snellville
This has been one the worse businesses that I've been involved with in in a very long time. I was recommended to come the the Classic Collision by Hennessy Atlanta Lexus and I will never return ever again. It is enough that my car was hit by a Uber driver but when my arrived on 11-20-17 it has been a nightmare. They lie to you from the receptionist to the General Manager to the collision repairer. I am in my late 40's and I was treated like I was getting my Tonka toy truck repaired. I had to call every day for 29 days straight, I had to go up there on my lunch breaks to make sure that my car was being repaired. This "Certified" Lexus repairer told me that my car was going to be repaired four times and all the times he promised me none of them turned out to be true. On the days that I would call I knew they had caller ID they wouldn't even pick up the phone they would not even say hello just put my incoming all into a voicemail. I love my Lexus dealer and trust they would not steer me wrong and after I picked up my car I had to take it to Lexus because the Airbag light kept coming on and off and then when I turned my air on it sounded like a train coming from my vents and my car only have 50K miles on it and I keep up on all the maintenance. I took it back to Lexus and they had to repair my car and I have no idea where or who paid the bill but I am very thankful for them repairing what Classic Collision didn't take care of. But I didn't read the reviews on this company until I took my car to Classic Collision if I would have read the awful reviews from other Lexus owners I wouldn't have taken my car to them in the first place.
Please stay away from this unprofessional and very inconsiderate auto collision place.
Recall repair - irate
We received a recall on the brakes for a Mazda 3. After 3-4 weeks of calling to attempt to make an appointment we finally went to the sales department and were able to connect with the service department. As part of the recall it was mentioned that the symptom would cause unusual wear on the brakes due to the calipers sticking. We had to pay to have all the brakes changed due to the increased wear on one brake. In addition Fairway performed an oil change, filter change, battery change and fuel line cleanse. Services that were NOT requested nor authorized. However, to get our car back we had to pay the bill.
Had this not been a recall notice that needed to go to the dealer we would not have gone there. At this point, I'd rather trade the car to have the opportunity to work with a different dealership.
Additional info, when we arrived one of the service personnel said the brake part was not available and in a nonchalant method indicated it was not important. When we arrived the car had NO breaks as the pads on the one wheel were totally gone, and the brake fluid had leaked out of that caliper.
Details - Yviecepope10
Everything looks good and they worked very hard, I approved their service and work, job well done!!! Thank you so much!!! We are very pleased and happy for your service!!!
Got the job done - NicoleDuBose
I needed a tire and fast. Hiram (hope I spelled it right) helped me out and didn't pressure me into anything. Replaced my tire and put it on in under a hour at a good price. Found this place when I searched tires buckhead and the reviews sounded good so I thought I'd try them. Glad I did, thanks.
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