Best car buying experience! - Kaleb96

Me and my wife had tried to buy a car at another lot and had no luck so we didn't think that we were going to have luck anywhere else. Theresa contacted my wife through email and told her she would like to try and help us so we went in to see her. Lincoln showed us a few different cars and even took us to the warehouse where they have more inventory. Lincoln went above and beyond and with help from his manager Kyle, he was able to get us a GREAT deal and we left in the car we actually wanted! I wanna give a huge Mahalo to Lincoln, Theresa and Kyle for making me and my wife feel good about buying from Jim Falk of Maui!

2019 New ATS Coupe - Tenshi81

took possession of a new 2019 Cadillac ATS on May 1st. My car was not ready at the time I had appointed. The car was and is still filthy. The mirrors and glass have water marks and stains. The wheel rim is damaged and to top things off, I had to install my own license plates. I am not accustomed to this type of service. I’ve owned Cadillacs since 1992 when the dealer, Schuman Carriage, who ALWAYS have the level of service befitting to a Cadillac.

Best customer service - Ruckspin

Dustin Fontanilla my salesperson was so easy to work with. He helped me find the car I wanted for the price that I needed. Great communication throughout the whole process. He definitely made my car buying experience very pleasurable and I appreciate the help. Thanks for great service!