Service Above and Beyond - Eileen
I took my car in to be detailed, surprised at the very reasonable price. But my surprise at pick-up was unbelievable! I have been driving around for 1 1/2 yrs with a large dent in my fender as it was going to cost me $1,000 to have it fixed. I didn’t get the name of the young man who worked on my car, but not only was it spotless, but he went above and beyond, popping the dent out! My car is like new!
It’s service like this that keeps me coming back to Kia Hilo. You have a customer for life.
I can’t thank you enough.
Mahalo, Eileen Stensrud
Buying from them is worst experience ever! - Theresa
Worst service ever! Bought a used car that had to be shipped from Honolulu- told 2.5 weeks max. It took four weeks because they went the cheaper route and paid for standby with Young Brothers, giving us excuse after excuse. Finally went to pick it up, was told they would take care of inspection and registration- that was 5 weeks ago. Now I have a car I can't legally drive and I am losing work revenue. Went by yesterday and they haven't even filed the registration paperwork...and they just give excuses with no timely solution. Time to call a lawyer and recoup lost wages.