Excellent Customer Care - KennyL
Aloha Kia provided me with customer care I've only seen at higher end dealerships like Lexus and BMW. Their company is very polished, complete with customer care surveys every time you have service, and you can really feel that their team is reaching to give you their very best.
After paying off my loan, I had hassles getting my title from Kia Motor Finance, and Emily resolved them lickety-split.
Like any auto purchase, you need to be educated to get the best price. Do your homework in advance, and you'll walk out with a fair deal.
Buying from them is worst experience ever! - Theresa
Worst service ever! Bought a used car that had to be shipped from Honolulu- told 2.5 weeks max. It took four weeks because they went the cheaper route and paid for standby with Young Brothers, giving us excuse after excuse. Finally went to pick it up, was told they would take care of inspection and registration- that was 5 weeks ago. Now I have a car I can't legally drive and I am losing work revenue. Went by yesterday and they haven't even filed the registration paperwork...and they just give excuses with no timely solution. Time to call a lawyer and recoup lost wages.