146 Hawaii CODA Service Centers

Excellent service. - ryno.irwin

Excellent service. Fast turnaround. Very helpful description of what issues needed to be addressed and the severity.

Great valet pickup service. - cshirai

Great valet pickup service. Car nicely washed and vacuumed after service. Kudos to Genesis Waipio.

James and Sean have been great at helping to resolve my - kiheifishboy

James and Sean have been great at helping to resolve my truck issues and doing everything they can to get my Ram 2500 back on the road. Bought my truck from the mainland and it had some unexpected issues with leaking seals when i received it.

Fast tire inspection and replaced with a new one. - Joyce

Fast tire inspection and replaced with a new one. Service provided was professional and polite. Car washed and vacuumed without extra charge. I have never disappoint with Honolulu Mercedes-Benz services.

Kirsten was great, she was professional, pleasant, - darrin.b.sakanoi

Kirsten was great, she was professional, pleasant, patient, and answered all of my questions. Great customer service from Kirsten!

Paid $1450 for a new radiator. - DC

Paid $1450 for a new radiator. Got a few miles out of town and my truck overheated. Had coolant all over the place. The mechanic didn't put the lower radiator hose clamp back on. Complete nightmare. I won't be back.

Mr. Furtado was very knowledgeable in explaining what was - Byron

Mr. Furtado was very knowledgeable in explaining what was going on with my vehicle and he directed me on what I needed his assistance was awesome.

Ken at the service department always goes above and... - shayla&thomaskoomoa

Ken at the service department always goes above and beyond! He gets me in with short notice, gives me a rental car and even delivered my keys that I forgot in the rental! I will continue to purchase future cars with Acura in order to utilize their service department. Super happy customer! Highly recommend

Eugene really helped me get a better understanding of the... - Kirk

Eugene really helped me get a better understanding of the usage of the voice commands for the navigation system and helping me get the correct cargo mat for my KIA Soul

Service Above and Beyond - Eileen

I took my car in to be detailed, surprised at the very reasonable price. But my surprise at pick-up was unbelievable! I have been driving around for 1 1/2 yrs with a large dent in my fender as it was going to cost me $1,000 to have it fixed. I didn’t get the name of the young man who worked on my car, but not only was it spotless, but he went above and beyond, popping the dent out! My car is like new! It’s service like this that keeps me coming back to Kia Hilo. You have a customer for life. I can’t thank you enough. Mahalo, Eileen Stensrud

GM Allen was Incredible, Very Knowledgable,, George the - konatae55

GM Allen was Incredible, Very Knowledgable,, George the Salesman Very Helpful, Service Manager Ryan is Very Good and Very Helpful when Needed… I believe Aloha Kia Kona is a Very Good Option to Do Business With… I have been doing Business Exclusively with Aloha Kia Kona for 5 Years…

Very friendly staff! - auntydz

Very friendly staff! Completely explained what services were done and outcomes. I liked that they took before and after photos of my car.

Service with Aloha! - paul klink

Picked up my baby yesterday at Velocity Service and wow! Felt like I was Royalty! Such exemplary service from Conrad my service advisor and even his Service Manager Carie checked in with me personally and when it was time to transfer items from the loaner back to my LR2 HSE the Lot Attendant Lanson was a huge help and also figured out how to extend the belt for my baby seat!!! Really!?!? Who give ol'fashion face-to-face out with you at your SUV actually helping!?!? Velocity isn't just a place I can trust for my exotic vehicle needs, but just a place to relax and call home while they're servicing my LR2!

3 weeks ago, I took my Nissan Xterra for a simple front - chp9c1

3 weeks ago, I took my Nissan Xterra for a simple front wheel alignment. It had brand new tires and brand new factory suspension parts installed. That took 5 visits and 10 days to get done correctly. The Monday I arrived on time for my appointment and dropped off my vehicle. 3hrs, later, I told them I had to go and 3hrs later it was not even started. So I left. The Thursday, I arrived and dropped it off. It was done, but the steering wheel was canted off-center. I told the service adviser and he claimed he test drove it and it was fine. I called the Service Manager and she told me to test drive it with the technician. Which I did. I showed it to him on my now 3rd visit and he agreed it was off center. I booked it in for Monday again and told the adviser I would tape my steering wheel and dahs and mark with a marker exactly where center was. He agreed. On Monday, It was dropped off and done correctly! I regret my decision of taking my vehicle there and the only reason why was because their alignment schedule was open. I appreciate the Service Manager and adviser to do it correctly, but it was a serious waste of time and energy for something simple that could have been doner correctly from the beginning..if only time and precision was taken.