Best Service I've ever had. - Jenn
You know how getting your car fixed can feel like going to the dentist for a root canal without the numbing? Well that is NOT what happens here. Jacob, my service advisor, was nothing but professional, courteous, and honest. The work on my car even came in under the quoted price and it rides like a dream. I had several things fixed, maintenance done and new tires to boot. I am waiting for a part to come in for the last repair and Jacob will call to set that up when it arrives. I have sometimes wished for an app to help me out with my car repairs......now I have one, his name is Jacob Doore. Ask for him, you wont be disappointed.
Fast service - Michael L Johnson
Fast service and Shanea Smith was very helpful. The staff cheked the car out very well.They furnished a vehicle for us to take care of some business while the car was being serviced.
Very Impressed! - Carolyn Robertson
I knew what I wanted and so it was very smooth sailing once I got in there and only had to wait one day to get the car of my choose.
New veh lease - bon911
It was a pleasure dealing with Chez... this is our 4th new veh with this dealerships. We will refer all our friends interested in a Honda.
They stand behind their service work - honda56
Lee the service Manager & GM Craig Collins listened sympathetically to my complaint about my valve issue I had with them & backed up their work by going above & beyond to make it right! This is rare in today's world & I would recommend giving them a chance to earn your business.
Rob C. Boise
wonderful customer service - adriennespilot
I drove 2 hours to buy my Honda pilot because all the dealerships in Spokane were shifty. I was greeted by Kelly and she was awesome to deal with. we worked out all the numbers over the phone before I made the trip out there the pilot was in spotless shape! they checked on us the next day to make sure everything was ok. well today we get a care package from them filled with little food goodies. I have never gotten this from any dealership let alone a real estate agent so I was amazed. I recommend this dealership to all my friend because they are worth the drive. I will always buy from them as long as we are in Spokane!
We have a 2003 Honda Pilot that we bought new at the... - PilotAMD
We have a 2003 Honda Pilot that we bought new at the dealership. We bought the "lifetime oil change" and have loved it. We needed to purchase a complete "lock" set (driver door, passenger doors, hatch, glove compartment and ignition) because our keys had stopped working in all but the ignition and hatch. Kyle is always great about letting us know our options and giving us enough information that we can make an educated decision. We needed to order the parts and Kyle called as soon as they came in and scheduled the apppointment promptly. A shuttle drove my husband home after the car was dropped off - very convenient. When the kit they sent was a slightly lighter gray than the interior of our car, Kyle called to check if we were okay with that rather than just installing it. As soon as the car was finished, we got a call that it was ready. Prompt check out and payment got me on my way quickly.