Very good - XT5
Eric was great to work with. He is very friendly and knowledgeable. But I felt like the other departments didn't back him up 100%.
Top Reviewed Specialists At This Dealership
Senior KIA Sales Specialist
A+Best Dealership in NorthWest - DebiH
If you want the best in the North West go to George Gee dealership
Their integrity, and hardwork, shows in everything they do! Their customer service and customer satisfaction is the Best in the business! My family (a law enforcment family) goes no where else for looking for family cars. The loyalty at dealership is unwavering and top notch! And every car and truck they sell they stand by you in your journeys with maintenance and upgrades! Go with the dealership that out shines all the rest, and keeps your family safe on road! We love our George Gee💕💕The Hill family, Coeur d Alene, Idaho
Super Friendly - Elliott
Saved us tons of $$$. Took our truck in as a trade and got us a new ride. Everyone was so friendly, we were there for quite a while but they took really good care of us. We recommend them to our friends.
Fix Oil Leak - Sorento Owner
It took an extra day to get the vehicle back. The motor cover was not put on correctly with one of the screws being stripped so it rattles. Tyler the service manager was not helpful at all. I would not buy another Kia from this dealership after this experience.
Don't care to answer questions asked - Haunting_dw
My initial inquiry was answered so dismissively and so half-hearted that I am certain that you don't care enough for my needs to be worth dealing with. Rather than finding an answer you threw up your hands and recommend I search your website for a different vehicle than the one I wanted to know about. It is only a few hours after a supervisor contacted me and heard my dissatisfaction that you got me any answer at all. We will never make an amiable deal that way. I have no desire to do business with someone who prefers dismissive excuses to actual answers.
Bottom line, somebody at your organization listed it for sale. No pictures no price. I inquired, you didn't care. If only a device existed that people carried with them capable of taking pictures and emailing them. Perhaps in the future scientists will develop such a device . If only you had prices for the things you want to sell rather than putting potential customers on the back-burner for days on end or indefinitely and steering them to vehicles they weren't interested in in the first place. If only you cared without a supervisor's intervention.
You have had plenty of time and chances to convince me to come in and give you my business. In the end you've merely convinced me that you don't want my business and you don't deserve anyone's.
Customer service matters, a drive to go the extra mile, particularly when you're price is not outstandingly low. In that regard you have failed tremendously.
Excessive problems, unsafe vehicle... - legion_miracle
Bought a 2013 Chevy Cruze from this location. less than 3 months into the lease the vehicle began experiencing a variety of issues including overheating, and electrical issues. Error messages included "Service Stability Track", "Service Battery Charging Systems," "Service Stability Track," "Service Power Steering Systems," and another one advising to roll down the drivers side window and roll it back up. This was also combined with the MyLink system resetting while driving, poor idle, poor / delayed acceleration, and flickering of the headlights. The dealer did do a diagnostics, and found a mouse nest in the air filter (much larger than would have occurred in a couple months even if the car had been sitting), a clear sign that a good inspection was not done on the vehicle prior to sale. Furthermore the diagnostics resulted in them assuring it's a bad alternator which they want $400+ to repair (alternator rebuild 100$ new alternator from Advanced Auto Parts about $170 with 25% off coupon code) nearly 300$ in labor for a fairly quick repair. After speaking with an alternator and starter specialist, I have been informed dealer had to have sold it with a bad alternator (Thank You Gavin at Start Specialists). The vehicle was looked at and the hose from fill bottle to housing was glued in, and the housing was broke (resulting in the overheating). The vehicle died on the interstate at 80 MPH, this is clearly an unsafe vehicle and the dealer refuses to take any accountability. I cannot recommend them for your used car purchase, and highly advise you stay away without the vehicle being inspected by an outside party.
George Gee CDA