1,360 Illinois Used Car Service Centers

They always service my car timely and thoroughly and are - cakepans

They always service my car timely and thoroughly and are very detailed in letting me know what they are doing and what needs to be done.

The service was great and the communication was exactly - marcdavidson30

The service was great and the communication was exactly what you'd hope for. Prompt, high quality experience.

The team takes care of you on time and tells you exactly - tcsdayDoc47

The team takes care of you on time and tells you exactly what they are going to do up front. I hope the staff and mechanics there are kept on the pay roll with the site closing.

This place used to be good (past tense). - Matt

This place used to be good (past tense). Not sure what happened lately, everything seems to go downhill, internet sales is completely rude and hangs up on people. Finance doesn't respond to emails. They only seem to care when it's time to purchase a vehicle or when your lease is up. I had several options to buy out my lease with other dealers and decided to do business here since I was a loyal customer to the dealership, that was the biggest mistake I ever made when it came to choosing dealers to do business with. I decided to take my business elsewhere due to the fact of extremely poor customer service from the whole dealership, from internet sales, finance and even management, they don't care about any customer, all they care about is making money and when you have an issue, it seems like you're bothering them. Look elsewhere besides this dealer to spend your money on.

Took my car in for maintenance and was treated extremely - James Broday

Took my car in for maintenance and was treated extremely graciously. John N. Took care of my every need. He’s a true professional in every way! Five out of five stars with me. Jim B.

Very friendly office, good and fast service as expected. - Ludakomlev

Very friendly office, good and fast service as expected. All questions and concerns were answered. Very happy with customer service

Professional and friendly staff. - gayle

Professional and friendly staff. Loaner vehicle provided when we were waiting for a part to come in.

Ozzie was very attentive to listening to my concerns - fishnfrank1

Ozzie was very attentive to listening to my concerns about the musty smell. They did everything they could to, unfortunately we couldn’t resolve the issue. It only occurs when you start the car in the morning and 8 hours after work.

Todd was very informative and courteous He gave me - leoajones1959

Todd was very informative and courteous He gave me options to plan my service. Thanks

Very friendly and concerned about your time. - Ethlynbryant

Very friendly and concerned about your time. Also sends text to keep you up to date on what’s going on with your car.

Friendly and fast service. - terry

Friendly and fast service. We were at a horse show down the road when our 1-ton dually would not start. They got us in right away and found one of our batteries was faulty. Completed the warranty work with no waiting or hassle. Highly recommend the service department!

Love the dealership but don’t see any people of color - Tyra T.

Love the dealership but don’t see any people of color working there plus never see people of color car purchase pictures.

Aaron with the Porsche Service department consistently - charliegarman

Aaron with the Porsche Service department consistently goes above and beyond to make sure the experience is streamlined and transparent through every step of the process. Aaron provides service that is truly worthy of the Porsche brand - there is no substitute. 100/100

We were on our way from Chicago to Nashville and had a - brums22

We were on our way from Chicago to Nashville and had a flat tire near Tuscola. Even though we don’t drive a Ford, this dealership stopped what they were doing to fix the tire and help us get back on the road quickly. Steve and the team were very friendly and helpful. We greatly appreciated their customer service and sense of urgency!

Excellent, speedy service for my 1st diesel oil change. - choco4hire

Excellent, speedy service for my 1st diesel oil change. Amanda exceeded my expectations for vehicle check in and checkout. The person that processed my payment was also very nice. Service took 1 hour which fit my schedule perfectly. Will definitely come back for more services when the time comes. A+++

I WAS NOT AVAILABLE WHEN JORDON CAME TO PROVIDE AN OIL - capbob61008

I WAS NOT AVAILABLE WHEN JORDON CAME TO PROVIDE AN OIL AND FILTER CHANGE. I UNDERSTAND THAT IS WHAT HE WAS SUPPOSED TO DO. IT WOULD HAVE BEEN APPROPRIATE TO HAVE LEFT A SHEET EVEN JUST HANDWRITTEN TO LET ME KNOW WHAT WAS DONE AND IF HE HAD ANY OTHER RECOMMENDATIONS. OTHERWISE THE SERVICE OF HELPING ME OUT IN MY NEED WAS GREAT. THANK YOU

Quick service with friendly staff. - CC

Quick service with friendly staff. Nice waiting area with snacks and some drinks in air conditioning.

Appreciate the prompt service and timely updates via text - nimbocumulus

Appreciate the prompt service and timely updates via text messages. So glad they were able to to remove a seized license plate frame screw!

Galesburg Ford is purely customer driven and is always - Brad

Galesburg Ford is purely customer driven and is always willing to go out of their way to make every customer happy. My service advisor Ashley kept me in the loop every part of the way while my truck was being repaired. She was polite and answered all my questions. Wish every business had one just like her.

Great service. - Kstine98

Great service. Easy to schedule. Competitive pricing. Take care of the little things. Highly recommended.

Service was done quickly and on time. - beoneill

Service was done quickly and on time. They kept me informed of the progress and delivered

Great service but the wait was too long, I did make an - rabaaziad

Great service but the wait was too long, I did make an appointment before my visit.

Previously owned Mercedes. - Dmw

Previously owned Mercedes. Purchased new Subaru in Oct from same dealership. My first routine “maintenance” of Subaru a few weeks ago. As always…Excellent service but at much less cost. I’m a convert to Subaru.

The service was fast & accurate. - Danae B

The service was fast & accurate. The staff were pleasant. The waiters time eas less than I was told & that was appreciated. I was also able to schedule my appointment for the very next time.

If service is important to you, this is the auto - metzgersp

If service is important to you, this is the auto dealership for you. . Grandkids car seat got stuck in the seatbelt of our Subaru Forester.

Professional, informative, and polite. - robin412

Professional, informative, and polite. Made appointment on line. Got in right away. Kept me updated.

Good dealership, very professional compared to another - mg.ohara00

Good dealership, very professional compared to another Toyota dealership I went to. Bought the car without too much of a hassle and I'm mostly happy with it

Personal interest in the customer is the hallmark of this - whooks888

Personal interest in the customer is the hallmark of this Napleton dealership from the top to and through every employee . Salesman Extraordinaire, Allen Washington and the the Service Department technicians are amazing !

The staff is very professional. - George

The staff is very professional. They kept me informed on all services I was given and a fair assessment.

CLCJD Dodge dealership is great and no one else will - junior531972

CLCJD Dodge dealership is great and no one else will touch my car their great