Nothing but helpful from the time I walked in the doors - TyroneJ
I would definitely purchase another vehicle from Berman my salesman was great and so was finance the made sure we needed everything possible while we waited
Great customer service! - Grumpy
Everyone I’ve met in person or talk to over the phone or very personable and professional! Monica set up my appointment over the phone was very pleasant and efficient. The older gentleman that greeted me when I drove my car into service was very cordial! Once inside Monica set me up with a representative that was very kind and polite and a casual conversation with the parts lady was also very enjoyable! If I didn’t know any better, I would suspect that all of these employees enjoy their job!! Ha ha ha you just can’t train people to have a personality or to be happy… But when you hire the right people and treat them well it shows! Very very pleasant experience, thank you for that!
Dryer & Reinbold QX 60 - Happy customer18
Andrew Weiss worked with us to make a deal. He did everything he said he would and made it easy to trade at D/R Indy.
Poor Customer Service - N/A
I came into this location to get my oil changed, I purchased my vehicle from this place new in 2017. Kevin Hass was extremely rude and obviously needs to be retrained on the proper way to service guests. It’s too much competition out here to deal with the lack of professionalism I experienced from him today. From the time I entered he acted as if I was interrupting him, extremely short and acted as if he was agitated about being at work.