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Pleased with the Audi service department. Would... - gandbmallory
Pleased with the Audi service department. Would recommend the service to anyone who owns an Audi. If anyone asks who needs service on their Audi I will suggest O’Daniel.
Top Reviewed Service Specialists At This Dealership
Porsche Audi Service Manager
Great service and helpful. Even though I went a different... - RACHEL.RUMP45
Great service and helpful. Even though I went a different direction they were helpful and very kind. Teena was so amazing and accommodating to my car and situation,
Body Shop Manager
Had an exceptional experience with recent repair on my... - HLDR16
Had an exceptional experience with recent repair on my Macan S. Working with Tom Kashman, was able to get repairs done under a customer loyalty program for no cost to me. Tom and Joe Cordova provided great communication during the process. Was given a loaner for the duration of the repair (2 weeks) and replaced my wipers free of charge. My car was returned cleaned and seemingly better than when I dropped it off.
Had one of our BMWS in twice for issues and service... - ToddKennes
Had one of our BMWS in twice for issues and service advisors insisted that no problems were found. Our son is an employee at the dealership and he figured out the the problem before the “master techs” could. Simply scanning codes on the DME he found the problem. Should have been done the first time around
They Damage my car and Refuse to fix it. - Gina
I wish I had read these reviews before taking my car here. Stay far away as possible. Had to take my car here because the person who was at fault had USAA insurance and this is their preferred provider. They fixed the front of my car fine. But also somehow damaged the sides, and broke off my antenna. They tried to tell me it was like that even though looking at the photos you can see it wasn't. Now I have to take my time and go through small claims court. I will continue to warn as many people as I can to stay away from blossom on shadeland.
Hello, all! If you're reading these reviews, I bet... - Josh_M
Hello, all! If you're reading these reviews, I bet you're probably in the market for a new vehicle. Well, I'm not here to tell you if Gates is the place for your new purchase, but I am quite prepared to say you should never try to get a vehicle serviced at this dealership!
I came to Gate and attempted to have my low-mileage, under-warranty vehicle diagnosed for a knocking sound. After a 2.5 hour wait (was told 1 hour, and watched another customer enter, get service, a loaner, and leave before me) a serviceman approached me and outright refused to diagnose the issue, stating their refusal was due to 'snow on the ground', and that I should come back when it's nicer outside. Seriously! As soon as I left their service center and hit the road at 20mph, the knocking was CLEARLY audible! After calling the service center to set a date and time *they* find appropriate, and not being given one, I requested to speak to the floor manager. The gentleman I spoke to was very pleasant and helpful, but said he could not arrange a diagnostic until the following week, which I found unacceptable.
I'm sure their salesman are quite genial and the deals superb, but I would suggest staying away from their service center: they seem selective about who they want to serve and who they do not.
Gates Ireland Road Service and Body Shop