Overall I had a pretty positive experience, working - cphil112560
Overall I had a pretty positive experience, working mostly with Lacey. I purchased a 2015 Jeep Wrangler Sport. The one issue I had was that the RADIO was not working, which was noticed on the date of purchase, and brought to their attention immediately. They spent less than 5 minutes trying to remedy the problem before just giving up and suggesting I subscribe to Sirius radio because the AM-FM bands were not working at all. I live 100 miles from the dealership so "swinging by" to have this issue fixed is really not a great option. I was disappointed that this issue was not checked and fixed before the vehicle was sold, but also very disappointed in their unwillingness to work to try to solve the issue just 2 weeks after. Telling me basically to either PAY for the repair myself or take an ENTIRE day to make a 6 hour round trip so they can "check it out". I honestly think that this issue SHOULD have been fixed BEFORE the day I came to pick the vehicle up. They should check EVERYTHING to make ensure that things work that should. I dropped my overall rating for a 5 PLUS to a 3 MINUS due to this situation. My name is CHUCK and I am from GR, Michigan...(do you remember me NOW, Lacey?)
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