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I recently purchased from Lucky Fazliu Great Experience! - 4Runnerbuyer
I recently purchased from Lucky Fazliu Great Experience! I met Lucky more than a year ago and from the first moment I met him, he stood out more than any other salesperson at all the dealerships I was frequenting at that time. Lucky is a true professional at helping people figure out which is the best vehicle option for them. He took the time to sit down and go over my situation, my needs, and wants. Over a year-plus, I considered many different options and Lucky was always willing to help. I would recommend meeting with Lucky regardless what make and model you are looking for. He will help you!
No follow up despite several attempts. - Kk2007
We have been loyal lujacks customers. We have purchased 4 cars from them in the last 6 years. Recently we were told the car needed new tires. These are tires with only 35k miles on them when they are warrantied for 60. Four weeks letter, several unanswered calls later we are no further along in figuring out how to replace these. Oddly enough when I wrote my review before they immediately called me at 9:30 that night. I took down my review, as they were starting to solve the problem. As soon as it was down they stopped returning my calls. Interesting. Well, just be cautious going there. It is very disappointing when they used to be such an outstanding place. We will no longer use Lujacks.
Terribly disappointed! - Smiley
I broke down on the interstate less than one hour from Willis Lexus in an RX 350 that I bought new from them. I called to ask for a tow and a loaner. They offer no towing service and “unfortunately “ didn’t have a loaner. How can a dealer of their size not have a towing service or a loaner?! They offered no other viable solution. Extremely disappointed!