Lance was awful. - Lexuslove
Lance Garrison was rude, condescending, and acted better than everyone. Would not recommend this dealership based on the horrible customer service, and snarky attitude from lance. If you go here, at least stay away from lance. He was also very creepy towards my wife.
Happy Mama - Tkenney
We started our car buying experience at the Northland branch. Shopping without your husband can be very intimidating! Some dealers assume because you are a female you don’t know what you are doing. That was absolutely not the case here!!!!! I had my small son with me, and Nick was very helpful! He was never pushy, very informative, extremely patient with us putting car seats in different vehicles to test drive, and didn’t make me feel bad for checking out all of my options before buying. We ended up finding the exact color scheme we liked at the South branch. Rick, Sam, April, and Jordan were all very helpful closing the deal. Normally there is a lot of back and forth on price, and that wasn’t the case at all! It was a 10 minute discussion on price, and it was done! Our kids definitely appreciated the endless supply of yummy snacks and drinks! We got a fair value for our trade as well as a good deal on our new vehicle! It is hard spending money, and they understand that...so they even threw in all weather floormats for us! Once the purchase was complete, Greg did a very thorough job explaining the new vehicle to us! He even paired my phone to the car and set up our garage door opener. I left the dealership literally ready to go! Everyone was so kind and we had a great experience from start to finish! They made buying a vehicle very easy! Thank you Hendrick Lexus!