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Very unhappy with the service department - kikijo2
My Land Rover wouldn’t go out of park. I had it towed to Aristocratic on Tuesday and when I called in on Thursday I was told that the shifting gear had disintegrated that a part had to be ordered when I called in told Dan that I needed the tire sensor reset in the left side of the Land Rover I was told no problem. On speaking with Dan on Thursday I was informed that the total bill would be $200.00 when he sent me a text with the bill it was closer to $400.00 I asked what the difference was and he said they ran a diagnostic that was $165.00. That was not mentioned when I asked the total price of the repair, he then sent me a new bill for $195.00. Imagine my surprise when I drove off that the tire sensor light is still on. Very displeased and I’m looking to trade in my Land Rover.
Rude Sales Manager - Harmon
I have never experienced a more rude dealership. I spoke with Dalton Banwart. He was awful & would not honor their website price. They claimed not to have "hidden fees", but then they added an admin fee & out of state purchase fee. Stay away!