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Kept me informed exceeded my expectations. The service... - jameslx
Kept me informed exceeded my expectations. The service was fast and returned a clean washed car. I really liked the video from service technician stating what was needed.. Cost of battery was higher than expected since bought from Lexus less than five years ago.
Service - sole.heritage
I took my RX to Lexus of Wichita on 02/14/2020 at 8:15 AM, for oil and filter change, 30,000 miles service. My adviser was Rachel and she was super efficient and professional. My previous experience with a different adviser was awful! but this time, Rachel really exceeded my expectations.. She went over every detail including possible recalls my car could need. She called me when it was ready and is because of her that I will take my car again to your place for any service. Rachel is very kind and diligent, SHE IS THE BEST!! She deserves a 5+ in my book. :)
BMW has the worst service department we have ever... - JReichenberger
BMW has the worst service department we have ever experienced. We took our SUV BMW in for yearly service and it came back three days later in WORSE shape that when we brought it in! We have purchased three BMWs in the last 10 years but we will not be doing this again.
When I went to pick it up, they had gashed in the back of the car with some type of tool. And then we discovered, after we got home (one hour away, that they hadn't even changed the oil!!
Not only did the brakes pads they replaced and the strut... - meverson
Not only did the brakes pads they replaced and the strut they fixed start making noises after only a few months, when I got the car back both times something else had been broken on my car and oil and dirty rags were left on the carpet. They owe me a blinker switch!