5 Star Service - Bob H
I recently took delivery on my second Lexus and both were through John Kennedy as the sales representative. He was well informed, courteous and attentive to my needs. After the sale my interactions on finalizing details were very positive and subsequent requests for service equally pleasant and enjoyable. I give John and the dealership 5 stars for the entire experience! If you are thinking about trading cars, I would suggest Lexus, a great product and ask for John Kennedy- he will treat you right!!
Exhaust Issue - imcetl
Brian Veal has always provided me with great customer service. He goes out of his way to keep me informed regarding any repairs. This was true with my latest service visit.
BMW has the worst service department we have ever... - JReichenberger
BMW has the worst service department we have ever experienced. We took our SUV BMW in for yearly service and it came back three days later in WORSE shape that when we brought it in! We have purchased three BMWs in the last 10 years but we will not be doing this again.
When I went to pick it up, they had gashed in the back of the car with some type of tool. And then we discovered, after we got home (one hour away, that they hadn't even changed the oil!!
Not only did the brakes pads they replaced and the strut... - meverson
Not only did the brakes pads they replaced and the strut they fixed start making noises after only a few months, when I got the car back both times something else had been broken on my car and oil and dirty rags were left on the carpet. They owe me a blinker switch!