21 Kentucky Cadillac Service Centers

Superior Service. - loakii

Superior Service. They are the reason I take my vehicle there and not to the Clarksville Dealership. The Technician heard my two major complaints for faults, and realized they were both related to one, so I didn't get charged a 2nd diagnostic fee. Great all-around service. They even recommended a set of brakes that I knew were getting close, so I had them complete it also. I wish they had caught the light bulb out in front of car. 1hour later with the service manager after hours, and we got the expensive 400 light replaced. The service manager stayed even after closing to ensure a satisfied customer

I was there yesterday. My car problems started 2 weeks... - stevenpark2211

I was there yesterday. My car problems started 2 weeks ago and I had a lot of troubles. Finaly, I discouvered this great service and they helped me. You are great. Thanks a lot. Now, I can drive my car with pleasure, because I know that if there is a problem - you are here to help. I will highly recommend you to everyone I know!!!

Barry and Gene did a fry job helping me - Sdavis

The employees were great to work with they walked me through everything so I had a great understanding of the deal I made from the finance folks to the sale personnel

Once again, a great service trip to Courtesy. - BC2011

Once again, a great service trip to Courtesy. The Service staff is very knowledgeable and always very helpful. They explain everything that needs to be done and never try to over sell you!! The management team always goes the extra mile to make you feel comfortable! The detail department does an excellent job as well! All around great service! Highly recommend!

A great experience working with Dan Tolson. - LeeAnnaRay

A great experience working with Dan Tolson. There were no hassles or surprises, and everything went smoothly. He did a great job of helping explain next steps, and was very patient and answered all of my questions. Would definitely recommend!

My Great Experience - daisybegley007

I always appreciate the good work provided by Falls Auto Group. I recently had my oil changed & had a recall repaired. I actually enjoy talking to all the staff. They are all so polite & kink & cheerful. Thank you all so much!

Great experience. - Jearlstiltner

Great experience. They worked me into the schedule the same day that I called to make the appointment. Everyone one the phone and at the dealership was very nice and professional. The work performed on my truck couldn’t have been done any better.

Dustin Schell was extremely helpful, professional and put - Ababer

Dustin Schell was extremely helpful, professional and put my mind to ease with my repairs needed recently. He kept me informed during the entire process, happily and patiently answered my 500 questions and even followed up to make sure I was happy with the service. I always have a wonderful experience at quantrell for routine maintenance and was even happier with the service for unexpected repairs. Thank you!

Great service. - Chad Mathis

On Vacation with my family, my 2014 GMA diesel truck had a problem with the DEF system. They got me in the next day. Found the problem fixed it , and had me back on the road. Was very happy. Nothing like the feeling being 550 miles from home and your truck will not get you home.

The dealership is wonderful. - Angie

The dealership is wonderful. I could never say enough positive things about the salespeople as well as the receptionist. The staff in sales match the definition for professionalism. HOWEVER…The service department is horrible. Beware single working mothers. Please take a trusted person with you and ask questions! I feel I was grossly taken advantage of and I could have saved well over 500$ if I had brought my vehicle back to my hometown rather than using this service department. I hope to never have to go back. If I do, I will have a trusted person with me.