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Had issue with a wrecked car that was sold to me but they... - Cjjunior3010
Had issue with a wrecked car that was sold to me but they made it right!
Absolutely the worst experience I have ever had. My... - Wgetty01
Absolutely the worst experience I have ever had. My family and I walked out a (after the brand new car we intended to buy had a sold sign on it). The “manager” on duty was condescending and seemingly thought I was an idiot because “it takes several hours to buy a car”. Everything was to be ready to sign and leave. The paperwork was not complete and the salesman tried to have me sign incorrect paperwork in order to charge us a much higher interest rate. I informed him it was not correct and he made it seem the the biggest hassle to expect and demand correct paperwork.
Would never buy a car there.
I will keep this brief as I will not waste any more time... - Zach
I will keep this brief as I will not waste any more time and effort on Quantrell Subaru, specifically their service department. Succinctly put, I have consistently experienced exploitative business practices (e.g., overquoting folks unfamiliar with mechanics with services/fixes not needed), close door services (e.g., two service representatives pulled me into the next room and told me they topped off my oil and not to say anything as it was free of charge during one of my oil consumption tests, this later was used against me as there was no written record), and lastly, poor quality of service (e.g., they left two wrenches on my engine and took out my cabin and air filters without replacing them). These are just a few of the "highlights" of the service provided by Quantrell Subaru over my three years, two vehicles, two engine repairs, and a handful of Subaru of American Consumer complaints, in addition to more than 40 phone calls with service department representatives and service department manager, Tony. Please do yourself a favor and buy/service your Subaru at a more trusted Subaru dealership.
Good service and fast work in getting us into our new... - Skgunter69
Good service and fast work in getting us into our new Subaru. We received a good price for our trade in. Thank you and be safe.