355 Kentucky Used Car Dealers

Start to finish Angie made the process go so smoothly. - Rob A

Start to finish Angie made the process go so smoothly. From the first interaction to the last conversation, she was a pleasure to work with. The entire staff was welcoming and accommodating. The 2024 Jeep Gladiator was exactly what was represented online! The pricing was fair enough that we came from South East Virginia to make the purchase. They made sure the Gladiator was prepped, clean, and a full tank of gas. Not an easy task as we finalized the deal at 5:30 Friday night and picked it up early Saturday morning. Angie gets an 11/10! We would not hesitate to make a long-distance purchase from them again.

Excellent service. - car purchase

As a woman, I hate buying a car. I admit that I can be a bit difficult to work. But I was treated with respect and that's all anyone can ask for. Taylor and Jeff made the buying experience much easier than I expected. I would even say that they went above and beyond my expectations.

I placed multiple phone calls and all went to voicemail. - johntmartin

I placed multiple phone calls and all went to voicemail. Finally got in touch with them about noon and told them i was a cash buyer on their 2015 Jeep Grand Cherokee and wanted to make sure it was still available before i made the two-hour drive to their dealership. I never received a call back so i ended up buying one locally. After looking into the dealership info i noticed they are a buy here pay here store so I'm sure they would rather sell to someone who will finance through them so they can up their profit margin. If im ever in the market for another used vehicle Ill be sure to avoid even considering contacting this dealership and i suggest everyone else to do the same. VERY SHADEY PEOPLE

These people are great! - Tony

These people are great! Really worked with me to get the best deal and the payment I was looking for! I appreciate the professionalism!!

The staff Steve and Brandon were very helpful in getting - annawalls1970

The staff Steve and Brandon were very helpful in getting me in the car I wanted.. Definitely stop in if you need a car

Have bought two cars from Ben and my family has purchased... - Not Satisfied

Have bought two cars from Ben and my family has purchased three others. Fantastic service, pricing, and negotiating! You pull in the lot, greeted by the sales rep, and left alone unless you have questions. No pressure at all! Then you want pricing on something, and you are brought the pricing and the keys. Very relaxed atmosphere which is outside of anything expected at a used car dealership. I plan to by my next used car from here and recommend them to anyone that is even considering bying a newly used car.

Terrible experience. Was willing to negotiate a deal on... - Docfeesscam

Terrible experience. Was willing to negotiate a deal on a car that has been on the lot a long while but Kevin Lefevers can't handle any push back from a buyer. I refused to pay doc fees, told him it would have to be deducted from price and he told me to shop elsewhere. Docs fees are pure dealer profit and many states are limiting them to $50. Wish Kentucky would do that to protect car buyers from predatory dealer practices. They seriously need to up their game and at least pretend to like their customers. If you're willing to throw away your cash at sticker price, pay a ridiculous doc fee and get hosed in finance this is the place for you.

You've Gotta see Bryan at Bypass Motors off 127 !... - Jesseca.Hawkins

You've Gotta see Bryan at Bypass Motors off 127 ! Friendly fast service he Got me a great car at a great price!! 5 stars!!!!!

I first contacted Amy at Digital on Aug 16th about a - yaya_4007

I first contacted Amy at Digital on Aug 16th about a Honda Pilot. She was very helpful & friendly. As I couldn’t get there for a few days, I’d totaled my 04 Pilot 6/1 & it was almost a 4hr drive, She did let me know that a man put a deposit down on it the next day. I was sad & she said she would call & let me know if he got his financing or not. She did call me as soon as she knew & I put a deposit hold on it until I could get a ride there!! Super Cool! I told her I’d be there the 23rd & she made sure it was clean & sitting in front of the office when I arrived. My Nephew & I gave it a test drive, I was Thrilled to be able to replace my Pilot. Amy got us through all the paperwork in a Fun & timely manner! I highly recommend Digital Auto & especially Amy!!

I had a great experience! - KP2025

I had a great experience! As soon as I walked in I was greeted. Any questions I had was answered. Kyron was my sales representative and he found a way for me to walk out with the car of my dreams and with a great deal. I highly recommend McFarland!

The dealership was very accommodating. - Greg Lowery

The dealership was very accommodating. I was able to reserve the car that I was looking at, which was important because I was coming from out of state. When I arrived the car was clean and immediately ready for a test drive. The buying process was fast and there were no hidden dealer fees. I didn’t get the interest rate I was hoping for, but other than that everything went the best it could. The salesmen also seemed honest and helpful.

great car lot - Adis Hadziefendic

Eddie the owner is a great guy to work with easy to deal with no pressure sales, small family car lot great quality of cars. NOBODY could get us approved, but Edin at Premium Motor Sales got it done

This place is unprofessional and what you see online is - Mattperkins0311

This place is unprofessional and what you see online is not what the vehicle looks like in person. A lot of the cars on the lot have rebuilt titles and they have been halfway repaired. The Chevy Equinox I got was a rebuilt after being told it just had minor front end damage. Minor front end damage doesn’t make all the air bags deploy and cause the hood to be miss aligned. They will lie and say they told you these things which they do not or they sent an email telling about it which I never saw at all. Stay away from this place. They will take your money anyway they can.

Superb fast quick easy was in and out in a matter of momen - Dale E Stine

I would have to say for the opportunity to create a way to and from work is well worth the investment if you happen to go in there I'd say talk with any of the staff the company is within itself a great company.

We purchased a used SUV. - judedean

We purchased a used SUV. Our salesman was Eli . He took us on several test drives and was very professional. There was no pressure and for us that was a plus. This the second SUV that we have bought from Audi of Lexington. I would recommend that you give them a try. I think you will be pleased. They detailed our car before we left with it. They also gave us a car fax. We were given a list of things that they had checked and preformed on the car. We are very happy with our purchase.

Great Autos. I’ve bought several over the years. Their... - mooker1969

Great Autos. I’ve bought several over the years. Their quality keeps getting better and better. Try them first before you go somewhere else. Thanks so much.

Wont respond to text messages, emails or phone. - cjmishio

Wont respond to text messages, emails or phone....not sure why they are in business? Money in hand!

Was sold a used 2013 F150 back in 2023, upon first glance - griffinmalston

Was sold a used 2013 F150 back in 2023, upon first glance everything looked find and the truck ran beautifully. The truck was wet when I arrived so I just assumed the rinsed it off before I arrived that evening but the water was used to mask the chip in the middle of the windshield that was clearly visible the next day when the sun was up. A few months down the road I fill up with gas, head down the road a few miles when the fuel neck warning light pops up on the dash so I pull over at the next gas station to find my fuel tank almost dragging the ground as one of the fuel tank straps was rusted completely through and had snapped. That weekend as I was changing the oil and replacing the fuel tank straps I found over spray on the dealer oil filter that was installed, paint overspray from the dealership concealing the rust damage. Both lower control arms had to be replaced due to rust as well, one with a hole rusted through that had been covered with some type putty, and the bottom of the cab had painted tape the began to fall off cooler months rolled in that year. They refuse to renegotiate the sale price as the truck was not worth what was originally agreed upon with the considerable amount of rust that they had concealed however, they did offer to reimbursed me for the control, arms and fuel tank straps But at that point, I was so disgusted I wanted nothing else to do with them so never again will I do business with Gates Ford Lincoln in Richmond Kentucky. I will also be on the lookout for the same shady business practices at other dealerships.

The entire buying process was easy and handled in a very - rfuller_1148

The entire buying process was easy and handled in a very timely manner. Bob is an excellent person to buy a vehicle from. He takes time to answer all of our questions and is never pushy or exerts any pressure to close the deal. We are extremely happy with the vehicle we purchased and will be a returning customer dealing with Bob.

Wonderful experience and fast responses. - AJ Cooper

Wonderful experience and fast responses. We made the deal over the phone before driving 4 hrs to make a purchase. Highly recommend!

Pirchased 2 cars here & would do it again! - janinky

Pirchased 2 cars here & would do it again! Both in good condition and reasonably priced!

I purchased & paid cash for a red 2011 Toyota Prius in - fnjwiles

I purchased & paid cash for a red 2011 Toyota Prius in January 2024 and have not yet received the title for my car. This is May 3, 2024. I do not recommend this dealers business for getting a title for a car.

Mo and his sales staff were awesome. - morrison.seth1112

Mo and his sales staff were awesome. They bent over backwards to make me a good deal and worked for hours attempting to get me the best financing possible. I ended up buying a Nissan Armada with relatively high miles and Mr. Mo gave me a 3 month warranty to make me deal more comfortable. It’s been nearly a month now and I haven’t had any trouble and love my new ride. Perfect for a family of 4 with a giant fat dog. Thanks guys. I’ll definitely be back next time to see what you have in inventory.

Had a great experience purchasing my car at big blue - allynthompson002

Had a great experience purchasing my car at big blue autos... Blaine and the manager Jason did an amazing job making it very fluid and quick

DO NOT DO BUSINESS HERE STAY AWAY - Trellytrell502

Was there with my partner from 5:30 to 7:30. They ran his credit and we drove at least 2 cars. My partner had all his paystubs and everything , was being completely honest with the sales guy everything was going smoothly. We asked multiple times for a CarFax for the vehicles he was interested in. We kept getting told “there printing them”, “he’s printing them while we drive”. YEAH RIGHT. 7:30 rolls around and we still are asking for CarFax’s that are for some reason “not to be seen” not to mention not once were we told the price of any car or shown anything. This dealership was a huge let down. The customer service was extremely rude with us when we were leaving since we couldn’t see a CarFax on a vehicle ! Not being able to produce a CarFax for your customer is super shady business. I hope this dealership goes down . I would NOT buy a car here or give them my business or Personal information. Not to mention not supplying you with any kind of privacy statements or signed copies of when your credit gets ran. They ran my partners credit 12 times!!! DO NOT DO BUSINESS HERE!!!

Stress-free visit... - anamaniac

Doren was very professional and knowledgeable about the vehicles I test drove. (Armada & Pathfinder) Did not purchase because they didn't have exactly what I was looking for. No sales pressure at all. Explained everything about how the CarMax process works. Was offered a very fair price for trade-in (10% higher than local dealership of same brand as my trade-in).

No attempt was made to reply to my inquiry. So I have no... - Phoenix

No attempt was made to reply to my inquiry. So I have no idea if they still have the vehicle or not and there are still no pictures of the actual car posted on the ad anywhere.

Brandon Ramey was very helpful to work with when - Kencraiger

Brandon Ramey was very helpful to work with when purchasing my car. He answered all my questions and got,me through the process quickly.

awesome people to deal with. - breed

awesome people to deal with. Ben Rose goes above and beyond. No pressure at all just wants to make sure you are getting what you want.