34 Louisiana Lincoln Service Centers

Trent was great to work with and so nice! - vanessa.marsala1

Trent was great to work with and so nice!!!! Minden Ford is the best ever.

Dwight, Sounakhon, Marlow, Ervin, Lee They are the five - Latson

Dwight, Sounakhon, Marlow, Ervin, Lee They are the five star that made my husband and l very happy and Ford Motors also THANKS ALL STAR

So it was Saturday at 1:30 and we discovered we had a - Lisa D

So it was Saturday at 1:30 and we discovered we had a mechanical issue on our F-350 that was a cause for concern. We were leaving on a long trip the next day which was a Sunday. We called the service department and spoke with David. They were closing in 30 minutes! David said to drive the truck in and he would take a look at it. He was super kind, accommodating, and concerned. We brought the truck in and David fixed the problem in a matter of minutes! Thanks David! We are VERY appreciative!

I received horrible service and was refused service even... - paggi

I received horrible service and was refused service even when issues made vehicle unsafe to drive.

I have shopped around for a starter and was impressed by... - kxbordel

I have shopped around for a starter and was impressed by the knowledge and friendly customer service I received from Trent Dauzat in parts. Excellent Customer Service!!!!!! A WOW moment.

Exceptional customer service! - tcunit9g

Exceptional customer service! Dixie is a doll! Because of her fun and caring personality, I will buy another jeep from this dealership! Thanks

Have a Lincoln Navigator that has a recall on the front - Josephwallace70

Have a Lincoln Navigator that has a recall on the front seatbelts. Drivers seatbelt attempted to crush me and has now locked into place rendering it unusable and unsafe to drive. While this is a known recall there are apparently no parts available for the repair. Robinson Brothers states they have no idea when the parts will become available. Lincoln has no solution and zero concerns about no being able to correct this issue. My issue with Robinson Brothers is they have not reached out to even express their regret on this issue. If you are not buying a car they really don’t seem to care about customer service. So update the service manager called me but only related to the above review. She told me my review was unfair to them! She stated that a solution was offered that I pay for a repair, a part that doesn’t go to my truck, and when the correct part comes in they will fix it. I asked why not put that in without me paying and you take it back once the correct part comes in she said that was not possible. Then she proceeded to tell me they would cancel the recall part order and I should find a new dealership. I believe she proved my point in that they really don’t care about customers. Instead of just accepting the fact this whole situation is regrettable for all involved. She decides to double down on showing how little they are concerned! WOW!!!! She proved my point!!