7 Louisiana Volkswagen Dealers
Easy to schedule. - LINDSAY.TROXLER
Easy to schedule. Quick and complete service. Comfortable waiting area- very friendly staff. Will return.
Top Reviewed Specialists At This Dealership
Sales and Leasing Consultant
Sales & Leasing Consultant
I have had issues with this dealership since the first - Allie
I have had issues with this dealership since the first day I bought my car. They are unprofessional, rude, slow, and none of them know what is going on. Do not give them your business.
Sorry, I don’t recommend this location or brand vehicle - Shiv_24
Sorry, I don’t recommend this location or brand vehicle and its service to anyone.
The service team wasn’t helpful. After making an appointment a month in advance for car inspection, oil change, wiper replace, sensor calibrate, or fixed issue then keep going off for no reason and recall. When I arrived at this location they couldn’t find my appointment. The person who helps us is named Joe Makes excuses about how I don’t have appointments, they only can do the Oil changes and tire rotation. That took them 2hr. When I have to go a few times to check on my car if it was ready and the third time they said yes, it was ready. Then another guy was being super nice and offered to take care of the rest of the service, but I was already set for 2hr so I didn’t want to wait anymore. Joe just acts like he knows everything and when I told him I have coverage for a few things he didn’t want to believe me and didn’t even look it up in the system. So I had to get my warranty paperwork out of my car and show him. They he calls my policy provider to get confirmation.
When I got in my car I notice they wash my car but didn't wipe it down so left with water spots and wet outside the car.
I left the dealership after an oil change. Drove home... - lindy.brasher
I left the dealership after an oil change. Drove home which is 90 miles and today there is oil all over my garage. The undercarriage of my car is soaked with oil. They obviously do not know how to put an oil plug back in. This is a brand new car - 2021 Jetta. There is no oil left in my car. This is the 3rd incident at this dealership. I would stay far away from there.
Becarfull This Dealer sales defective carsFor the past... - orlandobrito
This Dealer sales defective cars
For the past 2 months my new jetta 2021 have the engine light on
Fixed but the engine light still on
The car have only 4,000 miles ask me if they wants to help?
Today we looked at a vehicle from southwest volks and the - Rodjune
Today we looked at a vehicle from southwest volks and the sales person was Robert , he did a great job with providing us with all information we needed. Even though we didn’t buy a vehicle from them today ( mainly because of lack of inventory which most dealers are having ), we were very happy with Robert.
Also a while back we had to take our other vehicle to southwest Volkswagen to have some maintenance stuff an a recalibration done because the Volkswagen dealership in Lake Charles where we bought it couldn’t do the job right. Do not go to lake Charles Volkswagen! But the service department at southwest did a good job and we recommend this dealership!
Ed Saved the Day! - lev2003
I had to have my car in the shop for the 40,000 transmission flush/oil change. And Heater Core replacement. Had to have a rental car as well for 3 days. Ed (the service mgr) and if he isn't the service manager ne needs to be was such a help!!!! He went above and beyond what ne needed to do to make my service the smoothest possiable. Ed deserves a raise!!! I also think this dealership is great as well and love my Passat TDI regardless of the emissions scandal.