Find the best dealership for you.
Find good folks to fix your car.
Find the right car for you.
Make sure your car is safe to drive.
Rich has always gone above and beyond to help with all... - megagixer
Rich has always gone above and beyond to help with all services for both vehicles I purchased through Rowe. The service team at Rowe Westbrook is excellent. I can't work on my vehicles anymore so I have to take them to get repairs if needed. I've always dreaded having to go to a dealership for service. But not at this location and with this team. I trust these guys and they do a great job.
Top Reviewed Service Specialists At This Dealership
Service & Parts Director
I have been extremely impressed by this relatively small... - Jhlyons3
I have been extremely impressed by this relatively small dealership that has made me feel like a member of their family in a very short time. Their work has been honest, very reasonable and I am delighted to give them a glowing review. Three cheers for a place that really cares about repeat business and attention to detail.
I had brought my 2013 Fiesta in which was to fix a recall... - choyce97
I had brought my 2013 Fiesta in which was to fix a recall on the fix of a previous recall. The car was also being noisy and starting to act up and we had mentioned that as well when we made the appointment. Now when I say "acting up", search "Ford Fiesta Transmission" and you'll see the problems this and many others with the PowerShift Transmission have endured.
The recall was never mentioned in any of the return paperwork and I was still charged for them to tell me my car acting up was likely due to the transmission. The solution was they needed to take the car apart to look at it for X amount of hours at X amount of dollars. Or they told us we could pick from all the cars for sale too but we won't give you a trade in offer until you find a car you like.
Today I received ANOTHER notice reminding me that my recall had not been fixed yet (confirming my suspicions). Other Ford dealerships (even Ray Haskell Ford) have worked on and patched the other issue at no charge in the past. I have ALL my paperwork confirming this... I don't know why this time was different?
The shuttle was in Augusta so we told them to call us when the shuttle returned but never received a phone call. and The waiting room was at a limited capacity due to COVID and we were unable to sit inside. Ended up walking 7 miles home...
Luckily for us, many coworkers, friends and family have been purchasing cars and we've convinced them so steer clear of you. It's a Hassle dealing with Haskell.
My young daughter bought A car in March things are good... - Sonny
My young daughter bought A car in March things are good then I bought a car in May I happened to look at both of our cars one day and noticed she didn’t have a new inspection sticker on she called them they told her that there was an inspection done in March so they made an appointment to get the sticker put on she went in today they wouldn’t give her an inspection because the tires are bad so my thought
Very disappointed in the service department! This was my... - Phil
Very disappointed in the service department! This was my 3rd time having my truck serviced with Wiscasset ford and I don't know what's going on in the service department but it's gone downhill and will be my last. I made a reservation 3 weeks early for 8am, standard service, state inspection, and a recall check. I showed up at 8am to find out something had happened with my reservation, no problem I had a ride and didn't need my truck until later. They said it would be done around 3:30. At 3 they called and said it wouldn't be until 4:30. So I got dropped off at 4:30 and it still wasn't ready. I could hear mechanics arguing over something to do with a vehicle, I had a feeling it was my truck. Finally they came and asked about my front license plate, I still had the state bicentennial plate on. I told them them where the actual plate was and they changed them out. Shortly after an older mechanic came in demanding to speak with me, he proceeded to give me a bunch of xxxx for the type of inspection sticker I had on the truck. The inspection sticker was still the original sticker from when I purchased it a year ago. So he starts telling me how since I have commercial plates I need a commercial inspection sticker. Under state law I only need a commercial sticker if the truck is being used for commerce. My vehicle is a registered non-commerce but under maine law has to have commercial plates because of its GVWR. I finally got my truck back and left at 5:30. I drove the 10 minutes home and the next day find my license plate half falling off because they only put the screws half in. I then found all my personal stuff, registration, gloves, and vanity plate just thrown in the cab. Stuff was on the floor, seats, and dash. This was the most unprofessional service I've ever received at any dealer in my life. I would leave one star but the service manager apologized for the behavior of the mechanic and it was fine until I found my stuff tossed like trash on the floor. I will not be taking my truck or my wife's new explorer to Wiscasset ford for service again. I also use to recommend them to people I work with at BIW, I will now be recommending against it. Luckily I have plenty of dealers to choose from in my area.