Outstanding customer service - ddow1948
I have been coming to this dealership for not only vehicle purchases but all maintenance as well. Customer satisfaction is the number one priority at this dealer. Everyone here is knowledgeable and extremely friendly. Today Angela was my service adviser. She got me in for my routine maintenance and out before I even thought my car would be ready. Great service!
Top Reviewed Specialists At This Dealership
Sales and Leasing Consultant
Excellent Dealership - Robin Culkins
This is new second car from Rt 2 Hyundai. Nadia was amazing to deal with !! Highly recommend Rt2 Hyundai and Nadia !! Thank you for everything.
Customer eXperience Manager
Good, fast experience. - Mcote
Everyone I worked with was great. Made the leasing experience easy and fast. Would definitely recommend people here and look forward to working with them in the future.
So far, so good - Dona L
I wanted a dependable, AWD vehicle and had researched the Hyundai Tucson. Aram Al-Suhairi was very helpful in getting me into a new Tucson. He was quite thorough going over the features of the vehicle and even set up the iPhone for me. I have been a long time customer of Herb Chambers Toyota and have been pleased with staff and service. It is my expectation that the same will continue with the Hyundai staff.
Sales & Leasing Consultant
buying a used car - Mr. Hudson
My experience buying a 2016 Mazda was excellent. Chris Caulfied explained
all of the car's features and answered all of my questions in a friendly and professional
manner. I would return to Hyundai of Plymouth again.
Great Experience - Kms585
I had a wonderful experience buying a car from Empire Hyundai. My salesperson, Ron Webb, was very professional. He made the car buying experience an enjoyable one. Ron is an amazing guy. Very easy to work with and you can tell he cares about his clients needs. If I need a car again, I will be buying from Ron
Lease & Sales Specialist
Great experience with Rico - Jeffrey Rogers
I was purchasing a used Hyundai Equus and had a trade in. Rico was polite, professional and maintained composure throughout the process. Rico did everything that he said he would and stayed in constant communication with me throughout the process.
I would recommend asking for him if you go to this dealership, although everyone was helpful.
sales & Leasing Consultant
SALES & LEASING CONSULTANT
Great service! - Heatherwhit
Luis was extremely helpful and great to work with. His positive attitude is contagious. He went above and beyond what I would say a Sales rep. typically would do. The Finance team was also great to work with. Thanks so much Imperial! I love my new car!!!
Great Experience and Service - smuse
I recently purchased my new car at First Hyundai. Dave was honest, thorough, took the time to answer all questions and show me all aspects of my new car which made it a comfortable and easy experience. Everyone at the dealership was friendly and helpful throughout the whole process. I would recommend a friend or family member to work with Dave and First Hyundai in the future.
New Car Experience - msgoose97
This is the third vehicle that i've purchased from Balise. I'm very satisfied with the sales staff and repair department. Each time has been a good experience. I will recommend Balise to all of my friends and co workers
Recommend Balise Hyundai Highly - steveclay
We just purchased our fifth Hyundai from Balise Hyundai (Springfield and Cape Cod) and as always, the staff was very professional and the buying experience was efficient and enjoyable.
Oil change took 2 hours - Sonata2.0
scheduled an oil change at 1:30 wasn’t done till 3:30. What’s going on Hyundai? 2 hours for an oil change is absurd.
Bad trade in info on my car - Alfred Salvi
I was to trade my car in and was told that my car was worth $14.500 then I went to the site on Mirak site Black Book and it said my trade was worth at least $ 15000. When I got to the dealer I waited 45 minutes to see about my trade. I was told that it was only worth $12500 My car is a 2017 Ford Fusion SE with 3150 miles on it. It still smells , rides and looks NEW. I am not happy with this dealer
NEW TIRES - pquagy
Always have good service at Dube, this time for a new set of tires for our 2013 Sonata Hybrid. Our service tech gave us 2 choices which we picked the exact same tire we had on the Sonata since 2013 !! The only reason I gave it 4 stars is because usually when you purchase a new set of tires the techs always include a price for a front end alignment, but when we picked up our car this was not included which means I have to bring the car back for this service which is slightly inconvience so I will wait till our next oil change in October 2018 to perform this service, probably with one of your fall coupons !! SUGGESTION might be offer a discount for complimentary services that go together !! Thank you Paul and Karen
Chris Hawk great customer service - Sarah
Chris made it easy for us to purchase our car fulfilling requests we made in order to accommodate our needs! Also is willing to continue answering questions even after the deal about my car!
Excellent - rickwhite58
Pride restored my faith in Hundai after a terrible experience at dube Hundai I would recommend pride to everyone. Can’t say the same for dube
Easy and Relaxing Process - Djdjk5
I recently went to look at a Hyundai Sonata I found on a car app, at Prime Hyundai South. Before going, I called the dealership and I was connected to Louis Ferreira. I was sort of nervous because this was my first time buying a car and I didn’t want to be taken advantage of. Just over the phone, Louis was a very respectful and polite individual. He quickly and promptly confirmed the car I was looking at was still available at the dealership. I decided to take a drive by the dealership to look at the car. When I met Louis in person, I was impressed with his dress attire. He had a full suit, which revealed to me that I was dealing with a professional. After a bit of small talk, we took the car for a test drive. While in the test drive, Louis explained the car and all the major features, but he didn’t overload me with useless info. He also squeezed in some small talk and even gave me some great tips to build up my credit. When we got back to the dealership and Louis got me a water, we talked price. Louis was very honest and straightforward throughout the negotiation. I was looking at another car at a different dealership, and I let Louis know. I expected him to react in a negative way, but he was very kind and told me to call back if I was interested in the car. Push came to shove and I enjoyed the car at Prime Hyundai the best. I reached back out to Louis and he called/texted back in very appropriate manners. Throughout the whole process, Louis’s communication, respect, and professionalism was on point. I highly recommend dealing with Louis Ferreira for your next car purchase.
Tom the finance guy was excellent as well. Very friendly and down to earth!
Great help in purchasing a car and service . - maaadpraups
me and my wife went to this dealership and met car salesman Michael McShane who helped us with the that we wanted and the smooth transaction. i recommend seeing this salesmen for service.
Excellent - Jvd1
Sales staff are great and honest. They follow through on what they say they will do. Doug , Nick and Derrick are excellent to work with
Friendly and knowledgeable Dealership - KB
Searching for a vehicle can be overwhelming and stressful. I was lucky to work with Jeff Sweeney, he listened to my Family needs and assisted us with finding something in my budget and what we all love. Jeff was patient and helpful during the process. When the “deal” was made the office staff was quick, experienced and friendly. I am thankful for the team, I will see them again with a referral or my next vehicle.
outstanding! - Jojupow
Dan Forlasto was absolutely amazing! He went over and above to make sure he addresed all of my needs and that I was completely satisfied!
Gary Rome Hyundai
Route 2 Hyundai
General Sales Manager