171 Michigan Ford Service Centers

We were on a motor home trip in September and developed a... - GordF

We were on a motor home trip in September and developed a shimmy with 1500 miles to go. It was a Saturday when I stopped here. I got super treatment. They realized I couldn't continue until the problem was analyzed to ensure my safety. They offered me a place to park if the problem couldn't be fixed that day and assured I would be safe as they would let the police know I was there and have them check on me during the night. They cleared a hoist immediately and set about assessing the situation. Inspection revealed nothing broken or in need of repair in the front end. They offered to balance all wheels and do a rotation for an impossibly low $20. The problem was found in the rear tires - both belts were broken. They gave me a quote and set about replacing the tires - then settled up for less than the quote. We were on our way in no time and the ride was sooooo smooth. Our treatment couldn't have been better - when you're on the road far from home you expect to get ripped as we had a week earlier at Ford in Espanola, ON where we paid $70 for a tail pipe hanger and were delayed 2 hours - lots of BS just keeping us in the shop so the price could be inflated. These guys know how to treat the travelling public! (Using Minot zip but we're from Saskatchewan)

AWSOME people to deal with!! Thank you - nick&missy

AWSOME people to deal with!! Thank you

The Quick Lane was prompt and professional. - johnkr

The Quick Lane was prompt and professional. Morgan was exceptionally helpful with the question I had. She did not know the answer, but got the answer for me. Midland Ford service is my exclusive service center.

Extremely satisfied with them. I decided to take my Chevy... - Satisfied customer

Extremely satisfied with them. I decided to take my Chevy truck there for repairs after deer accident. The truck came back better than it was pre accident. The gm dealer in town has done half the quality of work previously.

Had an oil change completed, very fast. - Nathan

Had an oil change completed, very fast. Very friendly service from Adam Blackwell and the entire team.

They are the best ! - Dondra

They are the best ! Caring people, they are there to help you ! There whole staff ! Thank you !

graeat place to purchase your car. great place to get... - willett

graeat place to purchase your car. great place to get your vehicle serviced. nice family atmosphere.

Service department is terrible at communicating and - Diamond

Service department is terrible at communicating and conveniently forgot to pick me up for shuttle service 3 separate times. Inconvenience to say the least.

Traveling through Newberry on a weekend vacation, my E150... - RangerRandy

Traveling through Newberry on a weekend vacation, my E150 van developed a leak in the heater. The dealership was very accommodating in evaluating the problem and attempting to find a replacement part on a Saturday morning with other customers waiting. In the end it would have taken a couple of days to get the new heater core. I opted to try a leak stop product which allowed me to get home. There was no charge for their labor. All in all a very satisfying experience.

Only place I will go for service or parts. Eric in... - Brentinn

Only place I will go for service or parts. Eric in service is always helpful, Mike the service Manger always has a smile! Zach, Mike and Jessie in parts are the best!

Richardson replaced my ac pump at their Gladwin location - alanhaughton

Richardson replaced my ac pump at their Gladwin location 18 months ag, charged $3000.00 Same vehicle, less than 12000 miles late another compressor failure, had to take to the Standish dealership since the closed their Jeep and dodge division in Gladwin. Surprise the work I was told had a two year warranty want. Now they claim I only had a one year warranty and I need another $3200.00 to fix . They had my commander a few years earlier for three months and said I needed a motor. Took it to another repair shop and it only needed a new wire to o2 sensor and a tps sensor I’ll never trust Richardson again

I have 3 reasons experiences not to bother with Rick... - chevyguy36

I have 3 reasons experiences not to bother with Rick Ford. First I bought mint 1980 Trans Am it was clear the carb needed rebuilt but they convinced me it was from sitting and it would be fine & would clear itself. It NEVER did. The car stalled frequently. Second took 32ft BOunder for a problem that turned out to be the catalytic converter. We had had A tune up on it that week. Larry diagnosed a tune up and proceeds to charge us $900.00 for it. On top of that he went ahead and did the work with out permission. So I told them were not paying showing the receipt for the prior tune up. And we did not. Larry being spiteful bolted the catalytic convert back up tight and sent me on my way knowing it wouldn't go. I had to go back after 5 miles and have him un bolt it so i Could get to Tuffy muffler in shields (who side swiped a telephone pole putting it into the bay) This guy Larry is a trip. Last and yes I finally have learned my lesson and I hope this helps people! DO NOT USE THERE BODY COLLISION SERVICES. It is not in house its actually way out in Brant Not FORD certified. WE had a 99 Ford ranger in for accident repair they had to take it back twice for rims not painted and not finished job. They drive it back and for put over 100 miles on it drove all the gas out. But when I picked it up RICK FORD BODY SHOP had backed the right top corner of the tailgate into something and it was smashed in. the insurance company has the pics prior to there having the truck so they cant lie out of that. NOT TO HONEST NOT A GREAT TRACK RECORD STAY AWAY

the dealer ship always takes great care of all our needs - matt

the dealer ship always takes great care of all our needs and goes above and beyond.

MIKE AND ALL THE TEAM WORK TOGETHER TO MAKE ME A VERY - b.w.jones

MIKE AND ALL THE TEAM WORK TOGETHER TO MAKE ME A VERY HAPPY AND SATIFIED CUSTOMER.

Great Service - Grace A Virzi

Employees are great!!! Very Respectful!!! They. get you in and out. If you have to wait they will let you know ahead of time and make arraignments to take you home if it will be a few hours. Always explains everything in detail. Really great employees to work with.

Will not ever come back not trustworthy lies false - rogersmackerel

Will not ever come back not trustworthy lies false advertising poor public relations to me period