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Chris Bryan is not only knowledgeable, he is honest and... - priscilla.fermon
Chris Bryan is not only knowledgeable, he is honest and helpful and trustworthy. He explains the bill clearly and he makes sure I understand why he recommends the service he recommends I have done on my car. I recommend Chris Bryan highly.
Top Reviewed Service Specialists At This Dealership
Awesome deal and staff - cblakeney0419
Friendly staff, kind and respectful.
The sales staff made our purchase most enjoyable. They worked out the perfect price and took the time to explain each device in our new vehicle.
Quick service . Honest with service work to be done .... - Dee
Quick service . Honest with service work to be done . Friendly and informative with service work. Easy to setup appointments. This is my first Honda to own and I’m a Happy owner and pleased with service work so far .
Used to like now service so wait is unbelievable dont... - just3cs
Used to like now service so wait is unbelievable dont bother trying to make an appointment online they dont go by it anyway had 8:30 appt there early people walking around one guy kept saying it will be a few minutes went in building for while came out said it would be a few minites by then already 15 minutes went by I did get out of line because I was stressed and needed to calm down finally got to leave my car a little after 9 , by 11 called them they hadnt even looked at it!!
On November 22, 2020 I had my car for 1 month. After... - trenisedee
On November 22, 2020 I had my car for 1 month. After purchasing my car on October 22, 2020 I had to leave it there for 1 week in the shop. One week later I started hearing a sound similar to the sound we heard at first. I was told by my salesman that my car was still under warranty so anything that was wrong would be fixed a no charge. It took me another week to take the car back. When I took it I was told by the service dept that I had to pay $115 for them to just look at it regardless if it is under warranty or not. The guy that is the manager in the service department acted like he owned the company and didn't try to find out everything about my car and I know I shouldn't have been charged for them looking at a car that was under warranty. When they fixed my car the first time on the left side there is no way they didn't notice my car having a dent by the brakes and still making a sound. I just have a problem believe this stuff wasn't noticeable 2 weeks ago.Yes I know I bought a used car but the dealership got over on me and now I have to spend money to fix something on my car that cost more than my car note. My husband was in the process of getting a car from here but we are done with Cannon Honda in Vicksburg
My husband and I were based at Columbus AFB and brought... - jesswitham
My husband and I were based at Columbus AFB and brought our car in for an oil change at Carl Hogan Honda. We didn't think we had any issues. We were moved to Vandenberg AFB in California, and brought our car into the Honda dealer here for an oil change. The dealer here informed us that the last place to change the oil (Carl Hogan) had stripped the oil pan and that it needs replaced ($428.00) The dealer here, Lompoc Honda, has been very helpful and even willing to lower the cost and even called Carl Hogan Honda to see if they would take care of the costs. I spoke with the service manager at Carl Hogan, Drew, and he was completely rude and unhelpful. He absolutely refused to help us in anyway and just kept repeating that there is no possible way they stripped the oil pan. He said that they would not be willing to help us at all. I placed two calls to Corporate Honda asking them to have the GM at Carl Hogan call me. I never heard from him. I called and left him a message and he still never called me. I finally called him this morning, and he was VERY rude and did not care about the issue. Would not even apologize. He said they didn't strip the pan because they use torque wrenches. He said there is nothing he will do for us because we no longer live there. We can't help that the military moved us. This is the main reason we go to Honda dealers to get EVERYTHING done, even our oil changes. We are willing to pay a little more to prevent issues like this. I am VERY upset with the oil pan being stripped, the customer service we have received, and their unwillingness to fix their mistake! My car has been sitting at Lompoc Honda since last week so we can resolve this issue. I would never recommend Carl Hogan to anybody. I have NEVER been treated so poorly by a manager before in my entire life.
I bought my car from Meridian Honda and do all of my... - king8294
I bought my car from Meridian Honda and do all of my vehicle service with them. They have been outstanding from the start. Adam Smith was my sales rep and he was great. I get my service with them and they do a great job at a reasonable price. Service Departments are always busy, so I ask in advance if I need an appointment or if I can just drive in for service and which day is best. They always get me in and out in a reasonable time and give me updates on the status of the work. If I need to leave my car, they have shuttle service.
Excellent prompt emergency repair service! - randr
We were passing through Hattiesburg on our way to Orlando, FL. We stopped for the night and put 10 gallons of gas in our Honda CR-V; however, 8 gallons of this was water. Had to stay an extra night because all repair shops were closed on Sunday. Had the car towed to Vardaman on Monday and explained to Rod Jenkins that we needed to get to our resort in Orlando. He said he would try to have the car fixed in 3 hours, and in 3 hours we were on our way. Many thanks to Rod and the Vardaman staff!