8 Missouri Mercedes-Benz Dealers

Customer Service at Mercedes Benz of Columbia was top - Jason S.

Customer Service at Mercedes Benz of Columbia was top notch I inquired about a vehicle that I had found online and was contacted immediately (after hours) by a real person. I am in Connecticut so I relied on the staff at MB Columbia to get me the info I needed. Sybil did an amazing job getting the information I required and went out of her way to help, knowing I would be flying 1209 miles to potentially purchase a car sight unseen. Dan assisted with what I would need when I got there financial wise and getting all necessary paperwork for the drive back. Sybil picked me up at the airport, and made the process extremely enjoyable. Even making sure we had some road snacks before we headed out. Randy and Chris were great to converse with, and with just a couple hiccups on the way back they were very supportive and accommodating. Wonderful experience overall and wouldn't hesitate to fly back, if I found another have to have it car.

Carter was knowledgeable, kind, helpful and patient! - heidenburg

Carter was knowledgeable, kind, helpful and patient! I had so many questions and he helped with all of them. I would highly recommend Carter! I LOVE MY NEW CAR!

Love all the employees at Mercedes-Benz of Creve Coeur. - ctlooney2122

Love all the employees at Mercedes-Benz of Creve Coeur. Everyone goes above and beyond!

Kevin was so patient and helpful throughout the process. - karedeni66

Kevin was so patient and helpful throughout the process. The entire dealership is very process. I would recommend Elite 1,000%!

On every Frank Fletcher commercial I've heard, Frank - brian12

On every Frank Fletcher commercial I've heard, Frank talks about avoiding pricing confusion and says in order to do so, he puts the price on the window. Fletcher should also practice this in their parts department. I recently purchased a brake caliper and a gallon of antifreeze from Frank Fletcher CDJ parts department in Joplin, MO for $375.50 plus $33.11 sales tax. The total on the invoice was $408.61. When my credit card bill came, I noticed I had been charged $420.87. Last Friday, I called the parts department and was told that they have a 3% fee on credit card purchases. Had I known that I would have written a check. The gentleman I spoke to said he said he was sorry and said he would talk to the person who failed to disclose this charge, so that it doesn't happen again. I said, "What good does that do me?" He said he couldn't do anything and said he would transfer me to the manager. The transferred call went to a voice mail and left a detailed explanation of the issue and my dissatisfaction. I have yet to hear back from anyone. It's only $12.26, but if you're going to brag about honest pricing, the have honest pricing.

Absolutely thrilled with my experience at Mercedes Benz - JaredE

Absolutely thrilled with my experience at Mercedes Benz of St. Louis, and I can't thank John Lupia enough! From the start, John was incredibly helpful and attentive to my needs. I was looking for a very specific GLC with a set of features, and John went above and beyond to source the perfect one from another dealership. His communication was top-notch throughout the entire process, and he made sure everything was seamless. I truly appreciate his dedication to finding exactly what I wanted, and I’m beyond excited with my new vehicle. Highly recommend John and the team at Mercedes Benz of St. Louis if you're in the market for a new car! 5 stars all the way!

Our sales rep was Cheryl, she was the best sales person I - baik71

Our sales rep was Cheryl, she was the best sales person I have ever encountered. I had never been taken care of as much as she did for us. The dealership was great, and the car section was good and had one of the most wonderful experience. Thank you!!!