Professional and Efficient Service! - Holly Boyer
I am so impressed with the sales team at Mercedez-Benz of Columbia. Within minutes of reaching out online, I had a response from Zac. The following day, he stayed in touch with me and went above and beyond to help me sucure the SUV my family needed. The entire process was pleasant, efficient, and painless! I will definitely look here first the next time I am in the market for a pre-owned/new vehicle!
Top Reviewed Specialists At This Dealership
Mercedes-Benz Sales Representative
Excellent!!!! - adsmith
I contacted fletcher about getting a new vehicle only half thinking I may be able to make it happen and much to my surprise they did! Charles Elsworth was my salesman and he was outstanding! We communicated through text most of the day till I was able to make it to the dealership. He was friendly and professional through the entire thing and made sure that he was respectful of my time and my concerns! I can’t say enough good about his work! I’ve dealt with frank fletcher in the past and have always been pleased! This is my first purchase with Charles and I’m confident it won’t be the last!
Outstanding salesperson. - Docboss
I had the pleasure of dealing with terrific salesperson at Plaza Mercedes, named Ron Fraunfelder. He was polite, knowledgeable, and put no pressure on me to purchase. If you are seeking a true professional when considering a MB, this is the person to choose. I have no knowledge of the rest of the dealership, but if everyone is like, Ron, they deserve five stars.
Amazing People, Amazing Service - PamCon
The minute I walked in the dealership I was greeted with a smile and a welcome. I worked with a young female who was very friendly and sweet. Not once did I feel pressured while I was at the dealership, visiting a car dealer can be the worst experience. She was very knowledgeable about the features of the car and made the experience very enjoyable. The manager, Dan, also greeted me as I left. Even though I did not buy anything this time, I felt very welcomed and was happy with my experience. I will be recommending everyone to Plaza West.
Exceptional service - Blessed2
I had not planned on going in to this dealership because of the overall ratings however I am glad I did, I met Mrs Chris Storm I'm grateful to God for this lady and I am grateful to her, for her time, her talent and all her hard work and dedication she put forth in helping me and making me feel like the most important part of the dealership which was a great feeling
This lady is so genuine, kind hearted and professional, I'm not sure what goes on behind the scenes when working a deal however even when the news was not good news I love how she handled everything from beginning to end her presentation was excellent she did an exceptional job taking care of me and I appreciate her phenomenal service...
most importantly I will return.
Thanks Mrs Chris Storm for your hard work and dedication I know it's not always easy however you are doing an phenomenal job which is expected from such a phenomenal woman keep up the great work...
This place is horrible - Golfer246
Horrible service. If you buy a Mercedes, this dealership will not stand by the warranty. Anything and everything is an “outside influence” I had water in my C63 AMGs headlight and they put desiccant bags in them and resealed them. They didn’t replace them, like any normal luxury dealer would do. If you want shoddy work on your 80K dollar Benz come here. You’ll love it.
Mercedes-Benz of Columbia