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The dealership was clean. I had regular maintenance done... - Cbennet
The dealership was clean. I had regular maintenance done and it was completed fast and correctly. Kayla is friendly and thorough. I will definitely work with her again
Top Reviewed Specialists At This Dealership
Justice G was very awesome to work with I would recommend... - montehaugen
Justice G was very awesome to work with I would recommend anyone and everyone to him in the market for a new truck thanks buddy!
Thle sales man was excellent and was finished with... - Kfr
Thle sales man was excellent and was finished with business less than two hours. He had a idea what I wanted an he delivered. Great day.
I would highly recommend this dealership to anyone... - Stephw2541
I would highly recommend this dealership to anyone searching for a vehicle. Tanner Mee was my sales and service associate and on a scale of 1 to 10 I would give him an 11. He went above and beyond any experience I've ever had with any dealership. I will definitely be returning to lithia of Helena for my next vehicle purchase!
The service department rocks!! Our road trip was in... - janice&mike
The service department rocks!! Our road trip was in jeopardy when Our check engine light went on. Brent took care of us right away with several options to keep us going.
I had an excellent experience purchasing a new truck from... - Randy A.
I had an excellent experience purchasing a new truck from Snowy Mountain Motors. I was able to purchase a beautiful new truck with all of the options I wanted at a fair price with the discounts that they provided. We made the deal with a Montana handshake over the phone. Emily was super helpful and made sure that I was a satisfied customer. She even delivered the truck 200 miles and trusted me enough to hold my check for a couple of days afterwards. I highly recommend this dealership.
These guys were great. It worked really hard to give me... - selliott8542
These guys were great. It worked really hard to give me into a beautiful new vehicle. Even with questionable credit. They made it happen. Professional, courteous. No high pressure, good honest people to work with.
Horrible wiring repair, looked like a backyard repair. - beaugranbois
Took my vehicle in for a repair. After they ordered the wrong part they got it installed and it didn't fix the issue. They traced the issue to a short in the rear hatch and said it was the rear latch. Which is funny because it was the one thing that was working the best. So after they replaced the latch it still didn't fix the issue and they still had a short in the system. Turns out there was broken or shorted wires in the wire loom between the body and rear hatch. So they repaired those. After a week and several calls they told me it was done and everything was working. I picked it up right before closing and everything seemed to be working until I put it in reverse and my back up camera didn't work, which it did before. I took it right back to the shop and the service guy told me he would talk to his guy and get ahold of me. It's been almost a week and nothing. So over the weekend I pulled the wire loom and took a look at the wires and there were three broken wires and three wires that had been very poorly repaired. I was an electrician on helicopters in the Marines and know what a poor wire repair looks like and how easily they fail. They simply took three 1-2" pieces of wire that were two gauges too big, poorly soldered them and wrapped them in electrical tape. So, needless to say I repaired the wires myself, all of them, properly with a hot solder joint and shrink wrap. And as I was pulling the electrical tape off of one of they're "fixes" the wire broke. I'm not complaining about the customer service or even the price, but the quality of work was that of a backyard mechanic. And now I'm questioning if the $480 in parts was the problem or if it was simply a broken wire?
not being honest - Agus65
just wanted to let you know when I had my jeep service that was ok but when I ask the service manger to order me a steering wheel for my trail hawk he told me 200.00 for the steering wheel and 50.00 for labor and I thought he was being honest about the price instead he was ripping me off I call jeep in Missoula they told me 70.00 for the steering wheel I call the service manger back and cancel my order he told me that he could do it for 130.00 if that was the case why didn't he call me back and tell me that price Instead he was going to let me pay that 250.00 amount this is unprofessional how can I shop local and think you guys are being honest I Hope you can prove to me that this isn't going to happen again thank you I hope the owner see's what is going on here before it is to late
Horrible - Jared
Refused to help look up a part despite calling ahead and verifying they would. Arrived there 10 minutes later and nobody could/would help, waste of time.
I dealt with Joe Billion in a business arrangement. He... - StephenJG
I dealt with Joe Billion in a business arrangement. He made a commitment to do a project and later went back on that commitment. We did not have a written contract but I took him at his word. I learned later that his word was no good.
DonK is the worst dealership i have ever dealt with and I... - neveragainDonK
DonK is the worst dealership i have ever dealt with and I have been to several in my lifetime. The people in the service dept come off arrogant and they will lie, cheat and steal your money! And if you complain you will get your vehicle back with a new scratch! This place needs to be shut down. I have since been very happy with driving to Ronan Dodge and getting great service at a great price.