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The dealership was clean. I had regular maintenance done... - Cbennet
The dealership was clean. I had regular maintenance done and it was completed fast and correctly. Kayla is friendly and thorough. I will definitely work with her again
Top Reviewed Service Specialists At This Dealership
Assistant Service Manager
Had an issue first thing in the am. Called in, got... - ave4seth
Had an issue first thing in the am. Called in, got instructions for a tow, gave a heads up to expect me. Van towed in, repaired and ready by 4 pm, all on warranty.
Service Advisor/Express lane
they take very good care of their customers - charlie
having my service work done there. They have always taken very good care of me and made sure that I was updated on the progress and when the truck would be ready
The service department rocks!! Our road trip was in... - janice&mike
The service department rocks!! Our road trip was in jeopardy when Our check engine light went on. Brent took care of us right away with several options to keep us going.
best dealership there ever was!!! - the shark
best dealership of all time!! you will be missed and subaru's cant replace the Oldsmobile. billings will never be the same with out you.
Horrible wiring repair, looked like a backyard repair. - beaugranbois
Took my vehicle in for a repair. After they ordered the wrong part they got it installed and it didn't fix the issue. They traced the issue to a short in the rear hatch and said it was the rear latch. Which is funny because it was the one thing that was working the best. So after they replaced the latch it still didn't fix the issue and they still had a short in the system. Turns out there was broken or shorted wires in the wire loom between the body and rear hatch. So they repaired those. After a week and several calls they told me it was done and everything was working. I picked it up right before closing and everything seemed to be working until I put it in reverse and my back up camera didn't work, which it did before. I took it right back to the shop and the service guy told me he would talk to his guy and get ahold of me. It's been almost a week and nothing. So over the weekend I pulled the wire loom and took a look at the wires and there were three broken wires and three wires that had been very poorly repaired. I was an electrician on helicopters in the Marines and know what a poor wire repair looks like and how easily they fail. They simply took three 1-2" pieces of wire that were two gauges too big, poorly soldered them and wrapped them in electrical tape. So, needless to say I repaired the wires myself, all of them, properly with a hot solder joint and shrink wrap. And as I was pulling the electrical tape off of one of they're "fixes" the wire broke. I'm not complaining about the customer service or even the price, but the quality of work was that of a backyard mechanic. And now I'm questioning if the $480 in parts was the problem or if it was simply a broken wire?
The service department provided me with excellent service... - Roman50cal838
The service department provided me with excellent service and support. Devan and his team got me in early and resolved my problem quickly. I will be back for my future service needs because I can rely on this team.
not being honest - Agus65
just wanted to let you know when I had my jeep service that was ok but when I ask the service manger to order me a steering wheel for my trail hawk he told me 200.00 for the steering wheel and 50.00 for labor and I thought he was being honest about the price instead he was ripping me off I call jeep in Missoula they told me 70.00 for the steering wheel I call the service manger back and cancel my order he told me that he could do it for 130.00 if that was the case why didn't he call me back and tell me that price Instead he was going to let me pay that 250.00 amount this is unprofessional how can I shop local and think you guys are being honest I Hope you can prove to me that this isn't going to happen again thank you I hope the owner see's what is going on here before it is to late
Horrible - Jared
Refused to help look up a part despite calling ahead and verifying they would. Arrived there 10 minutes later and nobody could/would help, waste of time.
bought a 2014 ram hemi april 2020, hought extended... - jon b
bought a 2014 ram hemi april 2020, hought extended warranty. the last couples weeks a few times it ran rough for a few minutes, throwing miss fire code on cylinder # 3, called times left name and number with service appointment desk no call backs, no call back from bill, no call back from travis service mangager, finally talked to tim ,who wasnt apologetic, no concerns about my experience, discredited this truck may have a premature cam and lifter failure cause these are known for design flaws, very poor customer service, we also bought a Subaru there a year ago November, i guess if ya dont buy brand new or lease from this place, they don't give a xxxx, so im bringing it to Toyota on weds to get looked at and fixed,
I dealt with Joe Billion in a business arrangement. He... - StephenJG
I dealt with Joe Billion in a business arrangement. He made a commitment to do a project and later went back on that commitment. We did not have a written contract but I took him at his word. I learned later that his word was no good.
top notch service - RVers
The service center ladies that set us up for immediate service were outstanding. We needed an air filter and they had the service gentleman go out to our truck on the street and comp,ste the repair since we towed a large 5th wheel. The gentleman tha completed the service was a U.S. Veteran and a delight. Our experience was amazing. Thank you.
Loving my new Ford F150! - Nick and Nikki
We live 110 miles from Great Falls and Bob Anderson did everything possible to have everything organized and ready to go when we arrived. He even stayed after hours waiting on us because we ran into construction on our way. A huge thanks to Bob and Greg for everything they have done to get us home with the truck of our dreams. They even bought and mailed us a spare key fob because ours did not come with one.