Terrible service all the way! - Bmw fan!
I have been to many BMW dealerships in the last 20 years I’ve owned six BMWs this is by far the worst dealership I’ve ever been to they do not know what they’re doing and I don’t know why do yourself a favor and find somebody else in right now because these guys are not good at diagnosing or explaining what’s wrong sure it’s management problem here! CMart
BMW Mistreats Female Business Owner - SidB
Worst experience with a business and car dealership. I was disparaged and insulted by the Finance Representative, Michael. I was told that my family “home was in an obscure area,” and was accused of being an illegitimate business/fraud risk, on January 11, 2019.
I wasted nearly 4 hours completing paperwork, running my credit, paying for insurance on the vehicle, and then supplying my business’ documents, 2 physical and business addresses, I was still denied to purchase an Infiniti Q50. Michael said that he “didn’t feel comfortable giving me any of their cars.”
I have a good credit score, no bankruptcies/liens, no criminal history, perfect driving record, in good financial standing, have owned my nationwide S-Corp staffing business for 6 years, earned an MBA, and have been featured in numerous publications. Evidence of who I am can be found!
The GM, Eric, stated that Michael is entitled to his opinion on my home and BMW is not required by law to sell me a vehicle. Furthermore, the “issue,” was that I have post office addresses for my business, and have homes in 2 states.
This mistreatment at BMW furthers the inferiority typecast that women (minority women) feel conducting business at car dealerships and mechanic shops. Had I been a man, would I have been talked over, and dismissed by Eric and Michael?
This was my first time purchasing a vehicle, and BMW has completely scarred me. I have never felt so humiliated, demeaned and devalued.
I applaud Randall, the Sales Rep, for his persistence. It’s unfortunate he lost a sale due to a co-worker’s egregious behavior.
If Michael’s opinion of me, was that I was the N-word, is he is still “entitled to his opinion” allowed to express that at this establishment?
What car dealership discriminates selling you a vehicle, based on your address?
It is unfortunate this dealership has displayed bigoted conduct.
Horrible service, bad customer service!!!! - JesD
Dont go here. Bad service. Especially joe the service advisor !!! No no no...! Never will i ever buy bmw again because of their bad service !!! RIPPED OFF!