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Being the president of multiple corporations makes one... - esjogren
Being the president of multiple corporations makes one consider the factors of time, efficiency, cost and honesty in every decision. Both Haley Carson, Service Underwriter and Vincent Ackerman, Shop Foreman show all these characteristics and more. This team is rare in any vocation and should never go unappreciated. They are the very reason all our fleet and personal vehicle purchases and service are at Reno Buick, GMC. Thank you for all you do.
Eric D. Sjogren
Top Reviewed Specialists At This Dealership
Senior Sales Consultant
Ron was able to move my appointment up to a week before... - Rich Anderson
Ron was able to move my appointment up to a week before the appointment I made. Because of all the maintenance work I wanted done plus a 60K mile service, he got me a rental so I could go to work. He has been really good to us and treated us fairly! Thank you, the only place I would buy a vehicle from and have serviced by is Michael Hohl Chevrolet...
Terrible customer service experience! 🤮 They completely... - Becca
Terrible customer service experience! 🤮 They completely low balled trade in value, way under KBB. Left no room for negotiation, didn’t provide e-price which requested from online. Complete waste of time! I do not recommend going to Riverton unless you want to get ripped off. 👎🏻👎🏻
Smooth Transition - encouragingu2
From the first time I visited the Sales Team, I was met with such warmth and professionalism. Larry Atwell was very attentive to my concerns and worked diligently to ensure I had the vehicle with the desired options at my price point. Larry was in constant contact but not overbearing, considerate of handling business at my pace. I appreciate the entire staff who worked with me to transition to a new vehicle.
Stay away from this dealership, they do not keep their... - Wise to the Game
Stay away from this dealership, they do not keep their word. I was purchasing a car over the Internet and left a deposit. I received an email from Thomas Smith, Internet Manager that the car was secure. The next morning I received an email saying sorry the car was sold. I guess my deposit and your word saying the car was secure, does not mean anything. Good thing I did not purchase a ticket to pick up the car. (I am in California)
I have an idea of what happened, probably got a better offer or the other customer was going to finance through the dealership, which would allow them to make more money. No matter what, you should keep your word and treat customers better.
In addition, please be aware of Cadillac's Internet site. Cadillac does not keep very good track of their inventory. Many of the cars listed are sold already.
Regarding Findlay Cadillac do better and Smitty as you call yourself learn to keep your word.