10 New Mexico Cadillac Dealers

I brought my 2020 Cadillac XT6 in for service because of - Keith

I brought my 2020 Cadillac XT6 in for service because of a steering assist reduced warning message. I was hesitant because normally I do not have dealers do service on my vehicles. Boy was I surprised to get the service that I did. Everyone else was quoting 2 weeks to a month and a half before they could even look at it. I brought it in and Tim told me it would be one to two days for a diagnosis. When I arrived Levi was the service rep that assisted me. He was polite and professional. He told me he would call me and let me know what they find within a day or two. He called me the next day around noon and told me the repair was completed and I could come pick up my vehicle. I never expected to get the vehicle back the next day. I will definitely allow them to service my vehicle again based on this experience. Another great plus, the repair was covered under the powertrain warranty. When I went to get the vehicle it was washed and ready for me to pick up. Only negative was it seemed they were stretched a little thin when I first called. It was a little difficult to get to talk to someone. Had to leave message and wait for call back. Other than that I will definitely try them again when service needs arrive. However, this is my 3rd Cadillac and other than oil changes and regular maintenance we have never had a problem. Waiting now to look at a vehicle coming in September. Possibly it will be my 4th. Thanks Garcia Cadillac for a great experience.

Joe, Steve, Mike and Ricardo were all amazing! - brett.stredde

Joe, Steve, Mike and Ricardo were all amazing! They all went out of their way to help me obtain financing for a vehicle I've been waiting three years for! I flew in from out of state and they came to pick me up from my hotel! The vehicle was as advertised and there were no hidden surprises. Would do business again!!

Had a great experience buying a new Chevy Trailblazer. - scott

Had a great experience buying a new Chevy Trailblazer. There was no hype involved nor any high pressure sales. Very relaxed atmosphere. Salesman very helpful, friendly, and knowledgeable. Not a robot like at other dealerships!

I recently visited Richland to test drive a few of their - Shelby Gonzalez

I recently visited Richland to test drive a few of their vehicles, and I couldn't be more impressed with the experience! From the moment I walked in, the atmosphere was welcoming, and the staff were incredibly friendly. My salesperson, David was fantastic. He was knowledgeable, patient, and answered all of my questions thoroughly without any high-pressure sales tactics. I really appreciated their approach, which made me feel comfortable and respected. The process of getting set up for the test drive was smooth and efficient. The cars I drove were clean, well-maintained, and a pleasure to drive. It was clear they take great care of their inventory. I highly recommend Richland. I'll definitely be keeping them in mind for my future car needs!

Overall customer service experience was excellent and - 2015 Scat Pack

Overall customer service experience was excellent and pleased to be part of the Permian Family.

All in all experience was good. - Boss lady

Need to utilize the on line schedule. Avalaible times and dates don’t match. Had trouble scheduling days and times since the app didn’t update with their book.