271 New Mexico SRT Service Centers

The day after buying my car, the windshield wiper water - Syd

The day after buying my car, the windshield wiper water was not working. I was told that was my problem. Very dissatisfied with this dealership. Very nice people until you sign the dotted line. Btw, I paid cash..

This was my first time going back to a dealership in a - Baca

This was my first time going back to a dealership in a long time and I was reminded why I don’t like dealerships. They take too long and charge too much. And they aren’t even friendly about it. No thank you.

Horrible service and persistant lies - Viceroy

I broke down and had my vehicle brought there because they said they had the parts. On the first day, they diagnosed the problem and said they needed to buy the parts and required that I pay for them up front. Day two they said the parts weren't in and they needed to do further diagnostics. Day three they said they weren't sure if they had the parts or not but didn't have the time to do he diagnostics. Day four they were closed, but assured me they would have the diagnostics done and I would be on the road on day 5. Day 5 they told me they didn't do the diagnotics and if I wasn't satisfied with their work I could take the vehicle--which was partially taken apart--somewhere else. I didn't know how to deal with it so it stayed there. Day 6 they assured me the work would be completed and it wasn't. Day 7 I was told they were 99 percent sure they'd have the work done. Day 8, in the late afternoon, they did the work. They supposedly found something else wrong and replaced the part but never showed me the supposed broken part. Day 9 I got the vehicle back. Day 10 I had to take it to a different shop because they screwed up the work they did on Day 8. They lied to me through out the process and the work performed. They also said they would give me a partial refund which was also a lie. DO NOT TAKE YOU VEHICLE HERE FOR REPAIR.

Seth in service department was great and easy to work - nickstrunk

Seth in service department was great and easy to work with. I will be returning for my next service needs on my vehicle

They don’t pull the skid plates when doing oil changes - Mike

They don’t pull the skid plates when doing oil changes and make a mess. They charge a 10% shop supply on oil changes and lie to your face and say for make them charge it. They do a poor job inspecting tires, all four of my tires had a different PSI in them.

This dealership is a gem in the rough of other choices in - jon

This dealership is a gem in the rough of other choices in the area. Lots of options here since they have Hyundai, Honda, Mazda, and Ford/Lincoln.

Semi annual maintenance - jtyeager

Quality service, friendly people, took care of all my needs. Will have all of my service done here. Courtesy and promptness is excellent. Will recommend to others.

services for 10,000 miles - mountain woman

Staff is courteous and easy to make appts. the wait time is minimal and that is greatly appreciated. The dealership is clean and well maintained.