271 New Mexico SRT Service Centers

It was a pleasant experience. - William.Andersen

It was a pleasant experience. Staff was polite. Service was prompt. There was no charge for this scheduled maintaince.

Very impressed. - Ozzie14589

The service manager was great!. He stayed on top of things, had my tires installed and front end alignment completed in a reasonable time frame. He was able to get me going. Thanks, Toyota of Roswell! Pat.

Was there for oil change. They found problem with... - Mizpat

Was there for oil change. They found problem with brakes??? No test drive. Did not fix properly and had to go back again next day. Fixed problem and delivered car. Customer service excellent but not sure about service staff. Usually have no problem.

Worst experience every time I go to get oil changed. - Unimpressed

Worst experience every time I go to get oil changed. I always make a appointment and every time I have to wait 1 1/2-2 hours for just a oil change. They never seem to be able to tell me why the long wait when I have a appointment except “I don’t know why we allow appointments, it’s first come first serve. If you are here when we first open your wait can be cut down some.” Isn’t making a appointment the reason why you shouldn’t be made to wait for 2 hours? I will never go back to have any service done. There’s other dealerships in Cruces that are more appreciative of their customers. This place is so poorly managed.

Got my first Oil Change. - dinfante2

I was very pleased with how quick my 2015 Chevy Cruze oil change went. Everybody was friendly and informed me on how long it would take to get a oil change. I have been very happy with my 2015 Chevy Cruze, it runs smooth and quick. I was very pleased with all the interior upgrades the car had. Especially the heated seats. I have a bad lower back and it helps to have the heated seats. Thank you, Sincerely, David and Mary Infante

Steer clear of sisbarro superstore Deming. Had the worst... - Reymoli350

Steer clear of sisbarro superstore Deming. Had the worst customer service ever by any dealer. Gustavo, gave and Sidney not very helpful. They try to squeeze your Social security number to pull credit before they discuss numbers. Won’t deal over the phone or theunail.

The Service Department is horrible. - yopappy

The Service Department is horrible. I took my VW in to fix my door, the service agent guaranteed the part would be in in 3 days, 2 weeks later I call them. They said they'd research it and get back to me; when they called back I was told a nation-wide backlog was the cause of the part being late. I asked to speak to the service manager, I was told he was in a meeting and that he'd call me back afterwards, he never did. When I called him back the next day the service manager got nasty with me saying, if you want to cancel, you can. I told him that I didn't say anything about cancelling. I told him, just honor your commitments. It's become far too easy to say one thing and do another and that dear sir is the definition of a liar.