217 New York Ford Service Centers

Jermey at Basil did everything possible to insure I was a - twoodard

Jermey at Basil did everything possible to insure I was a satisfied customer and I would definitely return.

They have Taylor Harris on the payroll is an issue, she - JACKGLOVER

They have Taylor Harris on the payroll is an issue, she canceled my warranty repair and never rescheduled and my warranty ran out!! Lacks communication skills and, seems to dislike customers!

Lovely people to work with, the work was done promptly - lester100

Lovely people to work with, the work was done promptly and as promised. Can’t ask for more than that!

Great Experience, Dean and Bob ( service advisor’s ) were - tlapennajr

Great Experience, Dean and Bob ( service advisor’s ) were accommodating and knowledgeable. I couldn’t be happier with the level of service I received.

Very courteous people and honest about the repairs. - Krott.michael

Very courteous people and honest about the repairs. It is a dealership that I trust.

The service never disappoints. - rosemarie

The service never disappoints. It’s on time and the wait time is as promised. Entire staff is friendly, courteous and knowledgeable

Terrible service department. - Jamie

Terrible service department. I would NOT recommend them. My apt for dashboard lights on and loud engine was 3 weeks ago today. Not once has anyone called me about my apt. I've called multiple times and gotten excuses every time. They can't seem to tell me what's wrong with my car and they certainly don't call or care about there customers.

Can always get an appointment right away. - Myhoney1108

Can always get an appointment right away. Everyone is very helpful and friendly. They always fix the problem that we have with the car. Very clean place.

Sayville Ford, give this good man a raise ! - James C.

Sayville Ford, give this good man a raise !! For setting the bar in next level service. It's a pleasure bringing my truck in for service all these years knowing I'm in excellent hands with George, and who appreciates and takes care in my vehicle as much as I do. Not only does he make a service appointment actually enjoyable but he has become a trustworthy friend and a very friendly face I look forward to and depend on seeing there every time. Keep up the excellent work, George, and thank you! People like yourself is what keeps me coming back to Sayville Ford

Service is always excellent. - Jamescdougherty

Service is always excellent. Brian exceeded at his level of service! Lacy has always been the best. Our family has purchased about ten cars and sales with Jon Amerling and service with Brian is always great!

My appointment was right on time and all the service - Tom

My appointment was right on time and all the service required was done in a timely manner.

It was clean and warm. - Jhenry03

It was clean and warm. Pleasent atmosphere with courteous employees. They checked for any recalls and found I was due floor mats that Ford forgot to include.

Always Courteous and understanding Got us in right away! - PUCKJR417

Always Courteous and understanding Got us in right away! From the sales to service dept. Everyone is great

This visit was for an oil change. - Maddisen

This visit was for an oil change. I had an appt for 11am and they said I would be next up since they only have 2 technicians working that day. I said your lobby is full don’t worry about me, get to it when you can. There was issues with the dealership accessing Ford Pass (I wanted to use my points to pay for my service). This guy found the only person that was able to access Ford Pass and was able to close out my transaction so I wouldn’t have to pay out of pocket. This dealership has gone above and beyond since my first time waking in looking to purchase my Bronco.

Over the years I have bought 9 cars there. - mmm

Over the years I have bought 9 cars there. The disrespect from the service department has forced me to say NEVER AGAIN. Go to another dealership.

Great service . - mida4ord

Great service . Very prompt and attentive to my concerns. Service personnel top notch . Work on vehicle well done.

Efficient, timely, great people to work with and upfront - quackonthehill65

Efficient, timely, great people to work with and upfront and clear about cost. Service done right and on time.

Your whole team did an excellent job. - jacques_cote1@msn.com

Your whole team did an excellent job. They have always been very polite and professional.

Very accommodating and helpful. - 32verdi32

Very accommodating and helpful. Went out of their way to cut a deal with me. They missed a couple details when I purchased such as not installing splash guards as per the agreement but they made it good. I went in today to have a flat tire fixed. Super accommodating to get me in. However I was disappointed that they didn't wash the spare before they put it away. Plus they didn't stow the jack where it belongs. These issues were buzzkill.

They get me in on schedule, check for recalls and let me - cindy_l_lauer

They get me in on schedule, check for recalls and let me know what has to be done and when. Shop and waiting area always clean and staff pleasant.

Wow great experience and professional results ! - mattrio68@aol.com

Wow great experience and professional results !! Thank you Ford of Smithtown!! The sale department too is excellent.

Service Dept - tdbrunner524

I've had my car service by Dave Smith on a number of occasions. Whether it's Mike or Dolly they are always very professional. The waiting room is clean and comfortable. Everyone is just so helpful. Won't take my Ford any place else. Thomas Brunner Snyder N.Y.

I purchased a used vehicle from Accurate Auto and Truck - skatehispeed

I purchased a used vehicle from Accurate Auto and Truck Repair and was very impressed with their professional service and unique approach to the selling process. 1. This dealership totally believes in low pressure sales. They allow you to take your time looking at a vehicle without any high pressure sales pitch. In event you would like assistance they are right there ready to address any questions or concerns. I found this to be a relief because in the past, I would visit a dealership on a day they were closed (Sunday) in an effort to avoid the high pressure sales pitch. 2. For the first time ever (and I have owned a lot of cars), the dealer put the vehicle up on the lift and spent more than one hour going through everything with me. I couldn’t believe it especially in this day and age! This alone, set them apart from any other dealer from which I have purchased a vehicle. 3. After you purchase a vehicle, anything that may go wrong within a reasonable amount of time gets fixed at no charge. When you return for routine maintenance in the future or any type of repair, they are honest and straightforward from the get go and employ highly skilled mechanics. 4. They back their work with a guarantee and offer affordable auto repair. 5. As the saying goes, “If it sounds too good to be true...it probably is.” Well this is definitely NOT the case with this dealership. I sincerely they have the best sales and service in the Oneonta NY area bar none.

I simply asked for pictures of the truck, ZERO response! - Mustang

I simply asked for pictures of the truck, ZERO response! Don't waste your time with them.

Unfortunately this is my second time using their... - morethenwords88

Unfortunately this is my second time using their services. They are wonderful. They try and make a terrible situation into a better one as much as they can. They are helpful from the law aspect, to rental to loaner and of course their expertise - the car. Yes sometimes they are difficult to reach but it is worth the trade off in the end. I highly recommend them for their expertise as well as their personalities. A+ to Yossi and Zach and your staff.

Alex is awesome & so knowledgeable! - Romaneye15

Alex is awesome & so knowledgeable! Took both cars here & 😃 with the service! . A+ Will be back again.