Easy to work with - Coopertk
Easy to work with got done in timely fashion. Everyone that I worked with really took there time to make sure everything was good and answered all my questions.
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Sales and Leasing Professional
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Service department - that1guy555
I just our Hyundai Enlantra serviced at Bismarck Motor Company. Fast, professional and friendly service at the Volkswagen building with complementary cookies, coffee and a very comfortable seating area.
The main building is where I have my Ram 1500 serviced has complementary fountain sodas and coffee. They also have an amazing coffee shop with blended drinks and pastries.
I’ve purchased vehicles from Bismarck Motor Company in the past and I’m very particular and kind of a jerk when it comes to making sure I’m not getting ripped off.
This is first auto dealer I can honestly say I trust.
Thanks for being patient with me. - Randy Flaten
Being patient with me while I made the decision to lease the CRV over the Equinox. Explaining the new technologies in or available on vehicles and willing to show customers how they work.
Customer service :/ - Mt_wi86
Let me tell you a short story about Ryan motors customer service. In 2017 I bought a two year old ram pickup with 40k, remainder of powertrain warranty, and the paperwork showed the windshield had been replaced while they had the truck on the lot. I was satisfied with the deal and to be honest I love the truck. Well about 6 months later I was washing the truck and noticed what looked like rust inside the gap most of the way around the windshield. Upon further inspection it was RUST, and there were markings as though the paint had been scraped off when the windshield was replaced. The first place I took the truck was back to Ryan Motors to show the salesman who had sold me the truck, Mike Rosland. He looked and then went and got the sales manager who’s name escapes me at the moment. I had hoped they would volunteer up some help, anything. Nope, all they would say is “there’s nothing we can do.” My next stop was two different body shops. I chose the cheaper and paid close to $1500 to have a perfectly good windshield pulled, the cab sand blasted and painted, and of course a new windshield installed, not to mention to be out of a truck for 3 weeks. I’d also like to add the body shop confirmed it was a faulty windshield replacement. I was pretty upset at first and was waiting until I cooled down to write this review. Then I decided it wasn’t worth my time and I could just let the past live in the past, but now I keep hearing their ads on the radio about their “great customer service” and my blood boils every time. So, in summary, if you expect any sort of customer service after the sale, or you expect them to stand behind their vehicles like some of their ads say... well you are going to be out of luck. Be prepared to hear “there’s nothing we can do.” When in reality there is a lot they can do, they just choose not to. They could have chose to help me pursue the company that they hired to replace the windshield and caused the damage. They could have paid for repairs, or offered to pay some. They could have offered to help get a reduced rate at a body shop, or a windshield at cost from FCA. They could’ve offered me a freaking cup of coffee or an apology. They are choosing not to service customers after the sale. So, if you’re looking to purchase a vehicle, I’d keep driving. The next dealership, the next town even. I’m certain you will be treated better elsewhere.
I bought a car from them at a very low APR. - Tia Armstrong
I have them this review becaus3 they helped me get the car that I wanted at a low APR. They answered any questions or concerns that I had and they offer a military discount if you finance through them.