My outstanding help that I received - Lisa
I want to thank Jimmy Himes for all of his help. He always helped us in the past and we went to him again to purchase our truck. He is very kind and knowledgeable about the trucks that he sales. He even stayed an extra hour over to help us finalize our paperwork. I really appreciate his help I really love my new truck. This is my third truck that I purchased from Fairway Ford. I would definitely recommend this dealership, and owning a Ford truck over any other truck or dealership. Also, Chris Carter was very kind in helping us with the paperwork
Top Reviewed Specialists At This Dealership
New Car Manager
Professional - J74Brunk
Marc Beckett and the management team were very professional in all negotiations of the sale. Very comfortable and friendy atmosphere. Would highly recommend Donnell Ford of Salem.
mt orab Chrysler dodge jeep...are the best - Guy Geiger
The Mount Orab Dodge dealership has an excellent service department. They are professional friendly and perform the service on your car exactly the way that you hope your car will be treated. For me it is a 71 Mile Drive one way but well worth the trip.
Amazing Service - Weasnqj
Stopped in and met with Kelly Belcher to discuss new F150's and was truly impressed with his professionalism and product knowledge of the vehicles.
AMAZING Customer Service ☆☆☆☆☆☆☆☆☆☆ - Kimberly Potter
Carroll Halliday Service Dept ALWAYS goes above and beyond what is expected EVERY time I've taken my Lincoln in for anything! They are friendly, courteous, honest and timely. Diane is amazing to work with and has a "whatever it takes" attitude.
Great Communication - Alicia Phillips
I had warranty work done on my '14 Fiesta. They did an excellent job communicating any issues that came up. Every step of the way I felt very informed and I knew what to expect. I will be returning for any future repairs I may need.
It was great to work with them - Just me
I walked in to look at a car and there wasn’t any hi pressure sales. Found a used car that had been well taken care of. So stop in and see Steve Conley.
Great - Scott
The staff is very professional. I can not say enough. They found exactly the vehicle I was looking for and made me feel like I was their only customer.
Sales and Service both top notch! - Loren Phillips
Recently purchased our seventh vehicle from donley. Sales team is fantastic to deal with, service department is courteous, they get you in and back on the road efficiently with no hassle!
Thank you Brian, Nate, Jamie and Darla for your efforts!
Excellent service - Ron
We had been looking for the right Ford F150 for us. We found the right truck at Statewide Ford in Van Wert, OH. The entire staff is friendly and knowledgeable with the product and very professional with customers. Brad and Randy were both very helpful with our purchase. We will definitely spread the word about Statewide Ford
Professional, knowlegable and fair - Fusion2018
They understand the Lease Business and were able to get me a competitive price and find the vehicle I wanted. They take time to listen and understand what the Customer wants.
Best Experience - Wendy Yeater
Fantastic dealership! Everyone is friendly and helpful. This is the second car we've bought from them and I feel safe saying we will always buy from them.
Grayson - Disappointed.
Hmmm...Grayson.. he just screwed me out of the vehicle I'd been looking for for a month! He's a terrible salesman. I wouldn't recommend doing business with Bryan ford.
Highly Recommend - Michelle Hesson
The thought of car shopping made me cringe because I did not want to deal with anymore lying sales people. To put my mind at ease, I called a friend, who highly recommended Dave Ewing because he has always been so good to my friend and her husband. I called Dave and he invited me to come in that evening. I was amazed that Dave actually took the time to listen to me and did not try to sell me a vehicle I did not want. He also listened effectively about what I can afford monthly. He did not try to sell me an outrageous monthly payment I could not afford. In fact, he and his sales manager was able to give me a monthly payment much lower than I was expecting. YAY!! I did not feel pressured. Dave did not make me feel as though he was just selling another vehicle. However, what Dave did do was a build a friendly professional relationship, without lying! Thank you Dave Ewing for making my car buying experience pleasant.
They lie! - Slcascella
Lied about vehicle history and sold me a car without informing me of structural damage. Spent $10k on a car I can’t even sell for $1500 two years later. These people are liars and I wouldn’t trust a word they say.
Expensive repair, problem not even fixed after 10 days. - james
Took Piaggio scooter in for repair, it had under 100 miles on it. Ten days later they said it was repaired, $ 175.00 in labor, they said they cleaned carborater real good.Drove my scooter home that day and the next day it would not start! Called dealership and they said maybe needs a new carborater, they will pick scooter the next day and give me a price on a new carborator. No one ever called me back and no one picked up the scooter, what a joke, piss poor way to run a business
poor customer service and lack of ownership/responsibility - sorry I ever bought from them
Purchased a new Ford Focus which I brought back within days of purchase due to transmission concerns as is typical int he Focus (2012 through 2016). Something I didn't learn about until after purchase. To be honest, we have dealt with this dealership for years and was very disappointed that they would not have given us a heads up on such an issue to begin with. However problems were identified...the response from PC Ford was that they couldn't do anything about it....it was up to corporate Ford. They told me to learn how to drive differently. it was just something I needed to get used to. When I asked for my trade in back they said not possible. when I asked to trade it in on something else I was told that the new car that I had just purchased had a $0.0 trade in value.
The rating system on this site requires at least one star....I would actually give even less if possible.
Obviously this dealership feels they owe their customers nothing...and take no responsibility for their poor service....
Superior service - virdon
Superior service, as always, with competent, friendly professionals. Clear explanation of the problem discovered and straightforward approach to scheduling the follow-up appointment. I have great confidence in Larry and the crew.
I was looking to lower my monthly car payment and don't... - mommy of 3
I was looking to lower my monthly car payment and don't have the best of credit so I drove over to them and they not only gave me a lower car payment but also got my Interest rate lowered they are very friendly and understanding to your needs and try the best way possible to achieve what you are looking for they are very friendly and offer great prices I am pleased to say I will be working with them once again very soon
This dealership is a family owned no nonsence Ford... - rhuria
This dealership is a family owned no nonsence Ford dealership. They friendly and courteous. I got the vehicle I wanted for the price I was willing to pay for it. I would recommend that anybody purchasing a used or a new vehicle check this dealership also.