We pride ourselves on a transparent sales process where you deal with 1 person that is empowered to make decisions , quote prices, rates and terms without running back and forth. No games! Finding the right vehicle for our customers is our #1 goal. Every staff member has managerial authority. Customer service in sales and service before during and after the sale is paramount!
Always treated professionally and very courteous. Never pressured into making a decision when buying a vehicle. Also a excellent service department. Always a pleasure doing business here. Class act dealership.
This was by far one of the best experiences I have had buying a vehicle. Jaison worked hard to get me the vehicle I loved even if I did give him a hard time! This was the second time we have purchased a car from Fairway, and both my husband and I worked with Jaison. We would both do business here again.
I just picked up my new truck and LOVE it! I had a fantastic buying experience! I was looking for a very specific truck and Fairway was the only dealership within 200 miles of Medina that had it. My salesperson was Jaison and he made the purchase effortless. The transaction all took place over the phone and I had the deal done in less than 1 hour including getting my trade appraised. And I think I got a great deal! I worked with Steve on alk the paperwork. He explained everything well and didn't pressure me to buy extras. Everyone at the dealership is friendly and helpful. I drove 1.5 hours each way to get to Fairway but it was well worth it! I'd definitely buy from them and Jaison again!
Had an issue with a previously bought used vehicle from Fairway, which was no fault of theirs. Called them, told them the issue, and they made it right, now I'm in a 2018 F150, at a price that couldn't be beat. They got me out of a terrible issue, and went out of their way to make it right. Thanks!!
I had a great experience at Fairway and Steve was great to work with. They have the exact car that I wanted and made the process of trading in my old car seamless. Sam got my financing all set up and explained everything that I’d need to know. I definitely recommend Fairway to anybody.
My husband and I would like thank Jaison Brant for making our purchase of our new F150 a pleasant experience! He greeted us at the door with a smile and was nothing but friendly while we were there. Thank you Jaison!