After several years of struggling to find the exact truck - Rich Rider
After several years of struggling to find the exact truck that I wanted, one popped up on Autotrader that was located at Tom Ahl Buick GMC. I had never shopped there before but couldn't pass up the chance of trying for this truck. I looked through their list of employees on the site and chose Braden to email as he looked the most relatable with my own personality. I sent the message after hours on a Friday expressing my interest in the vehicle and asking what the total price would be out-the-door to give me an idea of what kind of fees and extras they would try to put into the price. Braden replied first thing the following morning when the dealership opened and provided the information upfront. There were no hidden fees or obligatory extras. We exchanged several emails throughout the day discussing pricing for both the truck as well as my trade-in. First thing Monday morning, we finalized the pricing for both and began discussing the financing where I applied through both Tom Ahl and my local credit union for comparison. Tom Ahl got me the same rate my bank offered. I scheduled a time that day to drive down to test drive it. Once I arrived on-site, Braden handed me the keys to go out and test drive it on my own while he stayed at the dealership to continue assisting his other customers with their deals. When I got back, I told him that I was interested in it and wanted to move forward with the paperwork. After a short wait due to how busy they were with the end-of-year rush on cars, I met with Jay in their Finance office and got everything signed. Neither Braden or Jay ever tried to pressure me into buying things I didn't need or strong-arming me into doing one thing or another. I did the entire negotiating aspect of my deal online and over text and was at the dealership less than an hour including the time I was driving the truck. This was by far the easiest and stress-free car buying experience I have ever had. You read so many articles and watch so many videos about how car dealerships are out to get you or sneak things past you but none of that applied to the team at Tom Ahl. There isn't a single piece of feedback that I can think of on how they could have improved my experience with this truck purchase.
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