Ran into a purchase snag but team resolved it smoothly - HondaBMWguy
Let’s be fair. Mistakes happen. What matters is making it right! Hyundai makes great cars and the Kona will be our 5th. Chris and management team worked to get it done.
Under Promise and Over Deliver--In my world mistakes happen, then you review the situation, talk and failrly resolve them.
All is well that ends well.
Top Reviewed Specialists At This Dealership
Customer Experience Representative
Awesome sales guy - Salvation
Brandon is awesome person who really cares about his customers he has integrity and becomes your friend as well cant say that about to many salespeople today
Used car - JRANK2009
This dealership is very friendly. My salesman went above & beyond to make I was comfortable driving my car. I would highly recommend this dealership as well as my salesman.
Senior Sales Consultant
Amazing!!!! - Piggy54
Buying a used vehicle can be a somewhat daunting task, esp. for someone who hadn't purchased a vehicle in almost 15 yrs. Not so with Bob Howard Hyundai, as all staff we met or spoke with (on the telephone) were pleasant & honest i.e., no broken or exaggerated promises. Just a simple straight-forward experience from start to finish. Our salesperson, Marcus Wilkinson was great, as he was very caring & nice. He had our interest at heart, which I find unusual in the car buying experience. I was totally amazed how "seamless" it was, even in the financing. Can't say enough good stuff & will definitely recommend this dealership.
The best experience I have ever had. - Mary1234
She knows her cars. She was so nice and she didn't try to BS me.I would recommend her to anyone. Thanks Sonja, you were great.
New car (2nd) - Ebony15
This was my second new car that I've bought from Randy White, and I'm very satisfied with the sales service I received. Robert was very helpful also with the paperwork. I would recommend friends and family.
Rude Staff - Unsatisfied
Very rude salesman and manager. Rather than working with me on price, the manager just wished me good luck in finding something somewhere else. I will not be returning nor would I recommend this dealership.
All in All a great experience - JMage21
Alex Sharp made my experience in the dealership a great one. Great conversation and professionalism from the man. He got me a better deal than the pre-approved loan, that I walked in with, and that was even with an upgraded model of the car I was originally looking at.
Slight hiccup after the sale, but that was cleared up pretty quickly. You can rest assured that Alex Sharp and James Hodge Hyundai keep their word and will fulfill their end of the bargain.
Go see Roger Creager at Barry Sanders Supercenter - ShawnC
I recently purchased a 2014 Nissan Juke at Barry Sanders Supercenter. I didn't go in with the notion of buying a car at the time, instead to get my current vehicle serviced. Roger, knew from our past dealings that I was interested in something with a manual transmission and preferably a turbo. Roger showed me the vehicle, gave me a test drive, and worked very hard to get me in it for a great price. After having 2 years in the car business myself, I've never seen a better salesman. Roger works for you, not just for a paycheck. I highly recommend Roger to anyone looking for a fair deal, and great service!