3 Oklahoma Genesis Dealers

One of the best experiences I've ever had buying a new - tiggerlowe13

One of the best experiences I've ever had buying a new car. Everyone was so courteous and professional.

I am a disabled veteran who was experiencing a pros - daviskw5

I am a disabled veteran who was experiencing a pros traumatic stress disorder episode, and explain that to one of the managers after they had called me repeatedly trying to get me to come in to look at a car. I was in the market at the time, so I came in and had to wait nearly two hours for my sales representative. They then tried to slip in a $3000 warranty without my consent, and never gave me my copies of the purchase paperwork as required. When I went back to the dealership to give them an opportunity to rectify the wrongs having taken advantage of me, I was threatened, and had one of the sales managers get in my face. I recorded the conversation that day annotating the deceit and tactics. I peacefully protested outside the dealership the following day, and they didn’t even give me 40 minutes before they were out there, and we came to a acceptable agreement, even though they were still charging more than the advertised price for the car, which was damaged in the front end, but was not indicated in the carfax or in the description, and it was false advertised as a result, and was overpriced on the paperwork as far as the internet price was concerned. They then continued to lie to me about the status of my car and ignore me. I still don’t have my car over two months later. Having found out after calling the collision place, everything that’s transpired and the way that it has. I came up to the dealership on the 21st of Oct at 2pm because I was told the car was going to be there and ready that afternoon, only to sit up there for an hour and a half after driving 30 minutes one way. This is unacceptable.