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The representative could have be more knowledgeable. Some... - rjnickel
The representative could have be more knowledgeable. Some of the services seemed overpriced and the representative could have pointed them out. But I do trust the quality of workmanship.
Top Reviewed Service Specialists At This Dealership
Did really good work and got it done fast. I would... - ericat2600
Did really good work and got it done fast. I would definitely recommend them to get a car or get a car fixed they are good.
The Service was Great and very Friendly, I will be back... - RPM
The Service was Great and very Friendly, I will be back for routine maintenance. Everything was done as planned and in a timely matter. Very Good people to work with.
Very clean facility. Extremely friendly staff who are... - Jennifer B
Very clean facility. Extremely friendly staff who are knowledgeable in their areas of business. Service department is top notch!!! The process of checking in and out is so easy and hassle free!!
I was quoted a otd price last week with warranty and... - darncrabpeople
I was quoted a otd price last week with warranty and delivey to my house called to make a purchase different otd, different warranty, and now they dont deliver to me. Company seems shady
Updated - 11/10/2020After working with Brett we were... - Eric
Updated - 11/10/2020
After working with Brett we were able to come to a post-sales arrangement on the spare key. While not exactly perfect, this has a much better outcome than before. Everything else with the vehicle that I purchased has been smooth, and I'm happy with the purchase so far.
On March 25th 2021 I went to buy a car and Colby Pollette... - Julio Figueroa
On March 25th 2021 I went to buy a car and Colby Pollette helped me a lot and that’s why I bought the car.
Last night I made an appointment to have my oil changed... - Rkygar
Last night I made an appointment to have my oil changed at 10:30am. When I made the appointment all of the times were open. When I arrived at 10:30 am today, I was told that I had 1:45 minutes wait before I could get my oil changed. The service man said they had a big run on service this morning. I asked if they all had appointments before me and he said no that they just showed up. Needless to say I did not wait the 1:45 minutes and will never return to Sount Point Honda. I purchased my car here but service has gone down hill. Welcome Don Carleton Honda.
Awful. When I bought the car had several issues and took... - bab49
Awful. When I bought the car had several issues and took it there like a idiot for a 2nd opinion and they lied to me and then charged me when they made the mistake. Do not ever buy a used car or go there for repairs or you will regret it. The owner himself is a piece of trash who only cares about sucking every last cent from people and that is all he cares about.
Stay away or you will be sorry - James, Bob123
After a wreck our insurance company suggested Bill Knight collision repair as it was one of their "preferred" shops. Ignorantly, we followed the insurance carriers advice instead of doing research and selecting a shop on our own. The repairs were first promised to be complete within 10 days. It actually took 23 days, a lot of frustration, and serious bouts of high blood pressure, before we finally got our car back. During that time we were promised six different completion dates, followed by a multitude of excuses for the various delays. We had issues over the parts that were used, the promised "life time" warranty that actually does not exist, and an issue with painting. Our experience over this three week process is best described as a nightmare. The level of incompetence was simply staggering. Had it not been so frustrating, the multitude of delays would have been comical. It became my habit to wait by the phone, on the date(s) the car was supposed to be finished, to see what the next excuse would be for another delay. On the final day, after we were told the car was ready to be picked up, we traveled to the shop to find the replaced wheels on the car were not correct. The wheels on the driver side of the car were dramatically different than the wheels on the passenger side. Needless to say, my opinion about Bill Knight Collision could not be worse. We are a "Ford" family, but we will never step foot on Bill Knight's dealership again. Not to buy a vehicle and certainly not to have repairs made to any vehicle.
Brought car in for hail damage repair in July. Still... - Paullie
Brought car in for hail damage repair in July. Still cannot get any answer when I can get my vehicle back. Going into 4 months now for $7,000 repair-something is seriously wrong with this horrible shop. This has created an untenable hardship on me to not have my vehicle for this long. May lose my job if I continue to miss work because of no vehicle. I will tell everyone I can about my unbelievable bad experience.
Recently I took my 2003 Accord EX to Eskridge Honda to... - firstname.lastname@example.org
Recently I took my 2003 Accord EX to Eskridge Honda to replace the A/C compressor. When I picked up my after the repair was completed I noticed my clock had the wrong time displayed on the digital clock. After several attempts to reset the clock to the correct time, I was told that by the service department to drive around for while and maybe the clock would reset itself..WHAT?
What I want to know is why the service tech messing with the clock when it has nothing with repairing the A/C compressor?
Needless to say I am very displeased with Eskridge Honda and will not let them touch my car again!
I was looking for a pre-owned Honda Fit. Found a 2018 on... - Ding
I was looking for a pre-owned Honda Fit. Found a 2018 on the Fowler website. I called to insure it was available. I was assured it was. I asked if a pre-purchase inspection with my mechanic would be a problem. They ok'd this. When I arrived the Fit was pulled up and ready for a test drive. Afterward, I took it for the PPI - came through clear. After some negotiation on my trade-in and the overall OTD price we came to number I found acceptable. From sales to finance dept., my experience was positive