nightmare experience - greg
in April of 2018 we had a car problem with a dodge caravan while traveling in Oregon. after two weeks of our car being at the Tonkin Dealership we were told it was fixed but when we picked it up it was doing the exact same thing as the initial problem, after several thousand dollars of repair work. We were then told that: 1) it was an engine mount, 2) that it was running perfect and 3) that they wouldn't do anything else to help us. We drove the 700+ miles home and took it to our local dodge dealer who identified the problem and $250.00 and one hour later the problem was solved. It took us three months to get even a small settlement from Tonkin, they paid the $250. So if you have a problem, just keep pushing up the corporate ladder till someone listens.
Read More
