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Ty is always friendly, he remembers my name which is very... - Kris
Ty is always friendly, he remembers my name which is very impressive. He explains what they have done then checks if I have any questions. Always a pleasant experience! Thank you Ty
Top Reviewed Service Specialists At This Dealership
I’ll never go anywhere else. Wilsonville Honda is always... - asiebers525
I’ll never go anywhere else. Wilsonville Honda is always a delight to work with.
Robert Hellman is terrific, he explains thoroughly and... - annieduncan67
Robert Hellman is terrific, he explains thoroughly and answers all my questions. Robert is always very busy when I come in to the service department but no matter how busy he makes sure I'm taken care of as quickly as possible.
Assistance with a Smile! - KikiDee
All your staff are always friendly, courteous and helpful. From the sales staff who wave as you pull into the dealership, to the service writer, and to the cashier, customers are made to feel welcome and appreciated.
Outstanding a 10! Mr. Tacla did a great job keeping us... - Bill
Outstanding a 10! Mr. Tacla did a great job keeping us informed of how the maintenance was coming along.
I am rating a 1 for my service experience. I don't... - KD96
I am rating a 1 for my service experience. I don't understand how a dealership can have a 10+ rating for sales and a horrible service department I wouldn't even give a full star. I purchased my car from Dick's Hillsboro Honda, but it was at a different dealership in a different state, so it had to be delivered. 2 weeks later, I found ants all over the rear passenger door. They claimed there was "food jammed into the trim" Being a brand new car...there has been NO open food in my car. The service report said "ants all inside door trim, around seals and underneath door trim panels" That is not ants getting food and taking it back to the colony...that is a nest...IN MY CAR. I was charged over $700 to fix the situation. I lost my new car smell...AND they forgot to give me my stuff that was in the car...I had to go back for my bag of sweaters and USB cords.
I would recommend to absolutely buy a car here, but STAY AWAY form having your car serviced here.
Well that's cute...the service manager called and tried to make it right by offering me a $500 piece of tape for the front of my car to protect the paint...the same amount I was asking to be refunded..
I am still offended I am being blamed for the ants in my brand new car.
Poor Honda Service - Stephen T Borg
My wife and I have had horrible experiences from Griffith Honda Service Department. Sales Department is almost as bad. They did not fix an issue with our new Honda, they scratched the fenders when they worked on it and they don't call you when they say they will. STAY AWAY;BUY ELSEWHERE!!
There service departments is awful and they are very rude - Red
Will never buy another car from Kendall Honda again. For one they dont stand behind what the sell. We have a 2013 Honda accord with 26,000 miles on it
Our car has been in there shop for over 10 weeks and still havent fixed my car. It has a starting issue and a batter draw problem. We have put a new starter and 4 new batteries since we have had the car. We took it to kendall honda and they told us the starting issue did duplicate and then a week later told us they didnt start the car correctly which is a bunch of bull or there mechanics need more schooling on starting a car. We got the car back and three days later more problems with the battery it was dead so we called a tow truck and had it towed to kendall once again and they proceeded to tell us it had to do with our wifi, internet, smart TVs , garage door opener and an older radio in the garage waking up the computer and draining the battery. We got the car back once again so we parked it elsewhere and still had a problem with the battery draining. We took it back once again and the mechanic drove the car to his home and went out to check on the batter to find a draw on the battery then a week later they tell us it was a faulty meter at this point they dont want to admit there is a problem and dont want to fix it. I now have my car back and still having problems with it. Never take your car to Kendall honda they will totally change there story about what they find every time. There service department is awful and they are very rude. We also have alot of video and documentation to show what our car is doing. Our next car will be a Toyota
awesome - blygirl
I have purchased at least 7 hondas over the last 30 years. Have always had awesome customer service. all had over 200,000 miles one almost 400,000 miles when I traded them in or sold them.
Best of service over the years - Hondafan
I do most of my own work, but when it's beyond my capability, I come here. They're straight shooters, make good recommendations, and do the job right. We bought our 2004 Honda Element here new, and have had it and our Accord in several times over the years. Always great service. Our Accord will likely be with us for several more years, and I'll bring it here whenever necessary.
best service in two counties/ - georgiehap
Lance in the service department has always been exceptionally helpful and knowledgable
I appreciate his care and attitude of great customer service.
Georgette Arnold-(541) 752-1235
Second car ive gotten from this dealership and probably... - aw97
Second car ive gotten from this dealership and probably the last. Saleman have always been nice but when it comes to getting maintenance it could use some work. I scheduled an appointment and when doing so was told they would have a loaner vehicle available. When I got there they shot me down on a loaner and seemed like they were lying about having one available as they told me no at first and in the middle of the conversation looked at the office and said "well it looks locked" showing me they hadnt even looked in the first place. Nick was the advisor and remained polite but was unable to fulfill their promise. Avelino Villeda aka (JR) on the other hand was sitting there chiming in on our conversation and was not pleasant to deal with and in other words basically told me to screw off amongst giving dirty and stupid looks. Im a very busy man and could not be without a vehicle on this day so I had to leave without getting my scheduled prepaid maintenance done. Wasted my time and gas going there and am not happy about it. Go to swikard people
Took my Clarity in for general maintenance, including oil... - Oil Disaster!
Took my Clarity in for general maintenance, including oil and filter change. Its a PHEV, so the internal combustion engine isn't used often. 4 days later, the ICE came on and in 3 miles I had smoke coming out the rear and a low oil pressure message. Checked the oil level. THERE WASN'T ANY! - - - - BEWARE THE SERVICE DEPARTMENT!
Botched break job - wendi.langman
I took our car in for an oil change and bake break pads. The next day while I was driving on Hwy 20, the bolts popped out of the caliper. I panicked and didn’t know what to do and called the dealership. I got a quick slap in the face and realized we needed to repair their work when the manager I spoke with said “what do you want me to do about it.” This happened late summer 2019.
Excellent service. - Gualvez
We were on a trip to the coast and we heard a noise that was coming grom the front and were sure what it was. They made time for us on a busy Saturday and we were on our way. Quick friendly service. Will definitely buy our next car feom these guys the made us feel at home.
Shady service. - Pilotowner83
We took our Pilot in for brake pads and were quoted $300. Got a call from the service writer to let us know that after changing the front brake pads they drove the car and still heard a squeaking noise, and that the back pads needed to be done also, and that the new quote would be $460. So we said yes, thinking that the new quote was the TOTAL quote. It was NOT made clear that the new quote price was in addition to the $300 for the front brake pads. It was also NOT made clear that when they said the back breaks needed done that they were going to replace the rotars. We would not have agreed to that. We disputed the total cost when we went in to pick up the car and we were blamed for the miscommunication.
Parker Johnstone's Wilsonville Honda